1 bdrm Garden Apt. Villa Setting, Ctrl Worcester/Boston, Ellen Elizabeth Est.

Roxanne, Thank you kindly for choosing us here at the Ellen Elizabeth Estates of Millbury, Ma. The Garden Apt. It was a pleasure to Host you. Hope to see you again if your ever this way. Thank you kindly, Life’s best to you and yours ! Host Ann And Staff

Maureen & Her Husband started out as great Guest. April 4-7th . On April 7th checking out at 10:00am - as stated on the Listing. She requested early checkin but We have to block our calendar the night before So no Guest can book night prior to accommodate early checkin. We requested a small fee ,Maureen did not want to pay small requested fee. We accommodated early Checkin for this Couple blocking the calendar night before so they could have the early checkin with a new Guest arrival at 4:00 pm April 7th.check out date. Cleaning Crews are scheduled to arrive at 10:15am At 11:32 pm the night before checkout Maureen puts on Vrbo inbox she cannot find the Laundry room. It’s clearly stated on the Listing the location of the Laundry room and also on the back page of Guest book provided in the Apt Unit. I have been renting for 6 years and never had Guest not be able to find the Laundry room on the level. The sign on the door clearly states Laundry for Garden Unit throgh here and shared with Host.Maureen left a message on Vrbo inbox last night of their stay at 11:32 pm stating they could not find it. I read in the morning - I left message on in box in Vrbo . I went downstairs and lightly knocked on back door of the Apt Unit to inform them where the Laundry room was - Maureen started yellin The driveway is large and 4 Car park. Openings on either end of the drivewayMaureen did not ask for a late checkout. at 11:32 pm Maureen left a message She could not find the laundry room