Skyfall Haus - Atemberaubendes abgelegenes, friedliches ikonisches 3-Schlafzimmer-Haus!

thank you Stephen we look forward to hosting you again, thank you for taking great care of the home. Warmly Eva

Hello Susan - Thank you for taking the time to share your experience. We're so glad to hear you enjoyed the home, the pool, and that your family had a great stay overall. It means a lot to us that you would love to return. We are sorry the insects impacted your experience. The desert is home to many insects, and while we schedule regular pest control services, desert critters may occasionally appear—especially during extreme weather as insects are seeking a water source or cooler environment. We appreciate you letting us know and have further addressed your comments with the pest control company. We truly appreciate your kind words about our service and the home, and we're delighted to hear you would love to return. We hope to welcome you back for another stay in the future. Warmly Eva@OasisRentals

Hello Shari In regards to the pool heating fee, the market value of gas rates is dictated by the southern California gas company. The gas company as explained when you inquired had taken a large increase in rates, and the timeframe you stayed was a very cold week. Therefore it is unreasonable that a homeowner absorbs the cost of pool heating that is requested by a guest. If you recall, at a later time we did offer a lower rate that may have accommodated you, however, you declined to pay for pool heat. In regards to the showers, we have had a steady flow of guests through the house and we have had no comment or issue regarding water pressure. When we checked prior to arrival it also seemed to be working fine. So we are unaware of any pre-existing issue with the water pressure, however, it may not be what are you used to. We requested to stop by to check the water pressure and sink knob for you on multiple occasions with no response from you. We take great pride in our portfolio of properties, and our customer service as hosts, and have a stream of repeat guests to our homes with 5-star reviews. That said, I'm afraid we would not welcome you back to our properties, based on the condition of the home upon departure, as noted in our review. We wish you happy vacationing in the future. Warmly Eva@OasisRentals