6/10 – Okay
Sheila B.
18. Nov. 2023
Gut: Kommunikation, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Check-in
Okay but won't be back
The check in process was quick; however, it was pretty silly to force paying guests to sweat being even a few minutes late for a check in that wasn't necessary. They read you the rules and give you a numeric key code. I would have much preferred not sweating in traffic worried about paying extra fees for a few minutes and just proceeded straight to rental as I have done with other rentals. The condo was fairly clean, though my baby quickly found food on the floor that the cleaning crew had missed. The smoke detectors beeped incessantly off and on all week starting the day we checked in. They wouldn't/couldn't send someone that day so luckily my husband could reach the high ceilings on a step stool because if it was just me I would have just had to listen to the incessant beeping. Despite visits from their staff, we had to have people come out multiple times for beeping smoke/CO detectors and at points had multiple detectors down. The screen door was broken off the door leading to the balcony and no one seemed interested in fixing that. It was not fixed during our stay. The sliding door to balcony was very finicky and you could only close it if you also locked it. The mirror fell off the powder room within minutes of us checking in. The condo was nicely decorated but it really looked like it needed some TLC and maintenance. There was a LOT of noise from the upper floors. The pool for the building is small, but was great for us as we have small children.
Sheila B.
Aufenthalt von 7 Nächten im August 2023
