2/10 – Ungenügend
Kara D.
23. Sept. 2023
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Renters beware
We have been coming to SGI for about 15 years and stayed in many different houses and this is the first time that I felt like I was walking into a rental, not someone’s home that they put up for rent. We saved up and were so looking forward to this vacation since we booked in January. Granted, we are picky, we expect a good value for what we pay for, and this was not it. From material misrepresentations in the description (I don’t know how two masters have direct access to the deck unless they want you to climb out the window), and upscale? Basic at best, furniture is lower than hotel quality and mattresses/bedding were abysmal. Flooring is peeling and separating creating tripping hazards. Also, very loud and hazardous construction going on next door, rendering the pool unusable for at least two days unless you wanted to be showered in debris and we were completely unable to sit outside unless we wanted to “unwind” to the sound of diesel engines and machinery all week. These owners and rental company do not care about the quality of your stay or about the guest at all, as confirmed by the rental company. When I called to inquire as to why we weren’t notified of the construction per the rental contract, I was told that the owners just wanted to make money and that no one cared about our stay. As far as we’re concerned, companies and owners like this will turn our beloved island into another ruined tourist trap with high rises and overpriced accommodations. Renters beware.
Kara D.
Aufenthalt von 7 Nächten im September 2023
