6/10 – Okay
Darla H.
17. Okt. 2023
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
VRBO Rental
Upon arriving to our destination, check in was excellent. When we got to the condo there was a large fake leather chair that the leather was flaking off of it & it was a mess on the floor. The hide a bed couch was broken & it was almost impossible to sit on. The filter in the refrigerator needed to be changed. We called Ryson to let them know. I did not receive a call back so I called the next day & they told me they had received my message & had a maintenance guy on the way over. I was shocked that I was not called & told them. Two of the ladies stayed behind to meet with the maintenance man & he agreed with our findings, took pictures & left. I called the next day to inquire about the filter in the refrigerator & again never received a call back. We were there 4 days & I never heard from Ryson unless I called them back. We were told at check in that we had 4 rolls of toilet paper for 6 women for our entire visit. Any paper goods needed would need to be purchased by us. We had one towel, hand towel & wash towel for each person for our four day stay. This is ridiculous!! We had to go to Walmart & purchase towels, paper towels, hand soap & body soap not to mention more toilet paper. The trip was fun as we did get to visit by sitting at the kitchen table but for what we paid - we should have had better accommodations.
Darla H.
Aufenthalt von 3 Nächten im Oktober 2023
