Rustic Log cabin in private setting near Ottawa

As I reported to VRBO these people arrived in a foul mood, obviously had not read the listing, and after reading her comments containing wild exaggerations and fabricated complaints (amounting to slander) "Hundreds of ants, really?) I may seek legal counsel as this slander affects my rental business. On a more humorous note though, the curious claim of fire hazard is quite shocking coming from a couple of Quebec chain smokers who rented a non-smoking rental, ignored many house rules and apparently.can't read. I would never rent to these people again.

Mr. Tammi failed to disclose that he was bringing more pets than he claimed on his request to rent, until after I had accepted his reservation, but I was still looking forward to meeting them and their pets. I even offered a vacuum cleaner (to keep the mess that caged birds make), under control during their stay. He did not acknowledge the offer and did not thank me and that seems to describe how he operates. Mr. Tammi’s review did not support the facts as shared with VRBO. He claimed he drove over 6 hours to get to my rental, yet I have a text from him, sent from Hamilton at 1:17 pm claiming that he could make it to my location by 6 pm. Lots of questionable stories from this guy. He didn’t make the 6 pm check in, this was the second check in time that he missed that day. And after missing the 6 pm one, there was no further communication from him until her texted at 7:30 pm to say he had arrived. By 6 pm, I had already waited for him for 5 hours at the rental. When he texted to say he could be there by six, he was advised not to come any later because I can’t drive at night and I live an hour away so needed time to drive home during daylight hours. But Mr. Tammi chose to ignore that warning and came anyway for some unknown reason. Mr. Tammi showed no understanding or compassion for someone with a visual handicap and disregarded my directions. Hosts take note. It was Mr. Tammi who became hostile and immediately began threatening to write a bad review and reverse the charges on his Visa, even though he caused the problem. It appears that Mr. Tammi thinks hosts are hotel operators, waiting to check him in at whatever time he feels like arriving. Mr. Tammi did not receive a refund from me contrary to his review. VRBO closed the case once they reviewed the facts.