4/10 – Schlecht
kimberly c.
30. März 2024
Gut: Check-in und Kommunikation
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
Disappointing
This property leaves a lot to be desired with upkeep and cleanliness. I don’t even know where to begin!!! The pictures of the property are deceiving. If we had not spent a small fortune already to book this place, we would have found something else and taken the loss! I have stayed at other pet friendly properties where you would never have known there was a pet on the property. This place smelled terribly of dog and dog hair was visible in all rooms. I had to wash bedding before we could even go to bed that evening after driving 11 hours. Not to mention, the beds only had a regular sheet with just a regular blanket thrown over it, No top sheet or comforter or quilt. I spent Sunday cleaning baseboards as the dog hair and dust was thick and creating issues with allergies for several in the group. I spent money to get cleaning supplies and air purifiers. Mouse turds were in utensil drawers and we were finding roaches as well. Even after cleaning, we were still finding dog hair in our food and clothing. The hot tub was not clean even though it had been turned on prior to our arrival, by Friday we could finally see to the bottom of it. The furniture was stained, pretty worn, and smelled of dog as well. We purchased throws to put over the furniture to help with that issue. I’ll just say that we were happy to be leaving and will never stay at this property again!!!
kimberly c.
Aufenthalt von 7 Nächten im März 2024
