2/10 – Ungenügend
David W.
3. Mai 2024
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
Get a place without constant badgering and constant electricity.
Disappointing Experience-
We just stayed at Agape Del Mar and I had a less-than-satisfactory experience that I would like to share. While the property itself was beautiful and had great potential, there were several issues that greatly impacted my stay.
First, the check-in process felt intrusive. People frequently knocked on our door, questioning our guests, and we were even required to pay an additional $900 for reasons that weren't clearly explained. It was uncomfortable and set a negative tone for our visit.
The hotel's location also had drawbacks. The road leading to the property was almost undriveable, making it difficult to get to and from the hotel. Additionally, the beach near the hotel was covered in sargassum, rendering it unusable. There were no food options or bars within 20 minutes, which made it inconvenient to find meals and entertainment.
Inside the location, we encountered several issues. The showers had no hot water, and the power kept going out sporadically. This made it challenging to enjoy even basic amenities. To make matters worse, the ground was covered in fire ants, so you had to be extra cautious, especially if you had children with you.
One of the most concerning aspects was the lack of privacy. There were cameras in locations that made us feel uncomfortable, and it seemed like the staff and management were always watching. Additionally, the property had a dive shop that attracted people who would cut through through constantly.
David W.
Aufenthalt von 4 Nächten im April 2024
