Diese Bewertung wurde vor 2018 eingereicht und wurde nicht geprüft.
4/10 – Schlecht
Troy K.
1. Okt. 2014
Not Worth The Price
We had high hopes for this 2 story spacious condo. The photos looked great, but......
Yes, it's big and in a great location in Wailea, but if you are looking for truly clean this isn't the place. Cob webs filled with little dead bugs isn't my definition of clean. Your bare feet could tell the tile floors hadn't had a good cleaning in some time. The carpet on the stairs is quite stained. Maybe a better cleaning crew is the answer.
My family concluded that the VRB"Owner" doesn't stay here much if at all. It definitely feels like a corporate vacation rental not someone's vacation home. We stayed in the same complex 2 years ago in a wonderful 1 bedroom unit very much personalized by the owners who visit regularly. When Destination Resorts Hawaii responded to our email we should have know. Shame on us - it won't happen again.
DRH definitely won't get our business again either. We made 2 small and very reasonable requests of David at the front desk - neither of them were met. Later I had to ask for more kitchen trash bags because one wasn't going to do it for more than 2 days when 4 people are eating in 3 times a day. Apparently the crew didn't prepare the condo properly because they only left us one kitchen towel and no dish rags - I found out later that more was standard issue. But initially I had to ask for more.
For the price we expected much better. We definitely won't be back to this unit or use DRH again. This was our 8th trip to Hawaii and unfortunately the most disappointing.
