2/10 – Ungenügend
Jason B.
14. Juli 2023
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Renter Beware!
Avoid this property. It’s evident the basement has recent extensive water damage that the owner has poorly attempted to cover up. Molding has been removed and fans were in place to dry out the basement, but there is an overwhelming mold/mildew smell. The smell of mold and signs of it were so bad we did not feel safe having our young kids stay at the property. We had to make alternate arrangements. We took numerous photos of the water damage and the myriad other issues with the property. Most of the walls in the property have been hastily patched to cover up who knows what variety of issues. The main level reeks of cigarette smoke. There are exposed nails in the basement and outside the home, the outside of the property has trash piled on the side (including the missing molding from the basement) disconnected rain gutters, rotting window frames etc. Every photo of this listing has strategically been taken to avoid showing the true nature of this property.
We contacted the owner shortly after check in to share our concerns and offered to send pictures. We scrambled, made other arrangements, and requested a refund. The property manager eventually responded with an apology and a promise to get back to us about a refund request. That was the last we heard from him, I have sent multiple follow-up requests for an update and have received no further correspondence. Eventually VRBO contacted the host and he refused to refund our payment. Do not rent this property!
Jason B.
Aufenthalt von 4 Nächten im Juli 2023
