2/10 – Ungenügend
Alexandria F.
29. Dez. 2025
AVOID AT ALL COSTS!!! I stayed at this property to spend time with my family who lives in town. Little did I know, it would turn me off of Vrbo, potentially forever. When we got there, the house had not been cleaned at all (unmade beds, no clean linens to replace them, trash outside the door). I thought “no big deal, I’ll contact the host and just at least get linens for the night”. Boy was I wrong. I messaged the host four times between check-in around 4pm and 11pm, attempted to call them (which just took me to Vrbo’s support number), spoke with Vrbo support until I got the host’s actual number, then they *still* would not answer. As a result, we had to stay in a hotel for not one, but TWO NIGHTS because we got ghosted by the host (except for one message they sent the next day saying linens were getting delivered. Guess what? They never did!). Only on the third day after calling the host again (who was very rude when they answered), calling Vrbo support, and threatening to charge back our card did they send someone. By the time we were able to check in, it was past 5pm that day so we had gone two and a half days with no ability to stay there. Oh and there were rat droppings and mold when we got in! Yay! We also asked SEVERAL times about having those nights refunded only to be sent through the ringer of “we have to check” before getting completely ignored by the host, never to hear from them again. Absolutely embarrassing behavior from the host on this and Vrbo support.




Alexandria F.
Aufenthalt von 4 Nächten im Dezember 2025










































