8/10 – Gut
MARCY W.
2. Dez. 2022
Gut: Sauberkeit, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Check-in
Good Enough
The property was good enough, but not a 5-star experience. The construction of the property is janky -- the neighborhood was originally a temporary development (know this because we know a repairman that is called in often to fix things in the neighborhood) that was supposed to be torn-down and rebuilt. The developers often grabbed surfers and paid them cash -- not exactly skilled labor. It shows. Light fixtures at odd heights, light switches across and around corners for the plugs. Just weird. The kitchen drawers are also nonsensically organized. The place-ware in the furthest possible drawer from the dishes. There was a broken lamp and a spider in the trash. It obviously hadn't been freshly cleaned, but had sat awhile between cleaning and new guests. In fact, the property owner sent us a picture of a lost shoe -- thinking it was ours (not ours) probably under a bed. The twin bed, I had to rotate the mattress, it was so lumpy and the sheets for the twin were rough and scratchy. The king was okay but also not a great mattress. Most things easily upgraded. The PM -- very responsive and gave us a free bottle of wine and glasses; except, it wasn't until a week before our arrival that they requested our car info (because it's a gated community) and we have a van. If it had a sleeper-set-up, we would have not been able to park in the neighborhood, we have our seats installed not a van-clan, but I guess maybe they'd have left it in the guest parking and we would've had to walk in (not sure) -- but this could have really derailed our deposit and reservations as it was Thanksgiving week. So, READ THE AGREEMENT AHEAD OF TIME! This should have been handled at the forefront. So, yeah, good enough but not great.
MARCY W.
Aufenthalt von 7 Nächten im November 2022
