From the beginning, we felt right at home. The Christmas decor was a surprise and made it so much nicer and welcoming. We had 4 kids with us, ranging from 7-17, and this place was perfect. Nobody was on top of each other, plenty of TVs for downtime, outside time and gameroom space. I am not sure how many times we said, "they seriously thought of everything". We look forward to going back with our pup and grandbaby. Everything was clean and no clutter. Communication was excellent. I love the YouTube and book of information given to us. My husband and I both agree this is the best rental we have ever stayed in!!