2/10 – Ungenügend
Gordon M.
20. März 2024
Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
So many problems in only 7 days
Stayed here for a week. Immediately upon checking in we noticed the ceiling on the first floor in the garage was falling about due to water leak from the second floor. The smell of mildew, wet rug, and water leak made the second floor entirely not usable. The leak was coming from the second HVAC unit on the second floor. Emergency maintenance was called and they claimed they fixed the leak, but it didn’t appear that was the case. They also turned off the AC from outside and forgot to turn it back on, and had to come back and turn it on again which appeared to start the leak again. We decided not to use the upstairs due to this, and that was a good reason we chose this unit. Throughout the rest of our stay there was constant issues with the AC and leaks that caused technicians to come out every day. On our last day there a tech came out to work on the AC some more and broke the AC for the first floor to were it was constantly heating the place. It was 67 degrees outside and even with all the doors and windows open and the AC off, the inside of the house got to 87 degrees at its highest. We had to sleep in the garage because there was a smaller room wall ac unit separate from the the other two that only cooled the garage. My entire family moved mattresses to the garage and slept on the floor our final night. I would not recommend booking a stay at this unit. We also found out this house is for sale, and it seems like a bad flip job. Find another place.
Gordon M.
Aufenthalt von 7 Nächten im März 2024