I have stayed here 3 or 4 times, a fine place to stay while visiting Pagosa Springs. Efficient and basic amenities. Very bad potholes entering the property as part of deteriorating adjacent hotel. I'm not a fan of the strict and inflexible approach used by Vacassa for managing this property including short cancellation window and trying to charge for extending check out time past 10 AM. Curious why owner doesn't work directly with VRBO.