2/10 – Ungenügend
Carol M.
26. Aug. 2022
Verbesserungswürdig: Sauberkeit, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Never again, lesson learned!!
Do not rent this cottage if you are not according to the property owner “cottage people”. Who says this to people (who paid $$$ way too much for just 2 nights)??? Upon arrival for starters the parking spot is made for small vehicles( we drove a crew cab truck). Couldn’t park and open the doors to get out. We then went into the cottage and the odor (musty) was overwhelming (which the owner said cuz it was build in the 1930’s) my husband started having issues breathing and scratchy throat with in mins of being in the cottage (my throat also became irritated). He sat on the bed which was “very old” and looked at me and I just wanted to cry, we paid $$$for 2 nights for this??? I couldn’t believe this was happening and I didn’t want this to ruin his entire weekend trip that had been planned for months. We returned to our truck and called the owner who said “it was cleaned in the morning and the windows were shut because they were expecting rain and she reassured me there was no mold in the cottage, it’s just old. We then proceeded to find somewhere to stay that we know we could with peace of mind, get a good nights sleep. Tha Holiday Inn is immaculate, new, fresh sheets/clean smelling air/soft bed and was cheaper to stay at for 2 nights. I the texted the owner of the cottage to ask for at least a partial refund to help cover the cost of the hotel and she said “we should have called her (which we did) before making other arrangements that she had other options, hum the first option we paid for with her didn’t go so well so I wasn’t sure I wanted to trust any other options she had to offer and made arrangements that were acceptable. She assured me that others have stayed there and rebooked for next year, all i can say is, Wow. Beware. Pictures can be deceiving and “make sure you are cottage people “ not quite sure what that is supposed to mean???
Carol M.
Aufenthalt von 2 Nächten im August 2022