4/10 – Schlecht
Elizabeth M.
4. März 2024
Gut: Lage
Verbesserungswürdig: Check-in und Kommunikation
2 day stay
This was not the best VRBO experience I’v ever had… The overall vibe of the hotel/condo complex is old and fixed up with a new coat of paint. The unit itself is clean but run down (a big part of the ceiling is peeling). I also got the vibe that this owner has multiple units and doesn’t have everything organized. I was proactive and asked the day before check in what we needed to do and I was told “you’ll get an email tomorrow”. We never got an email. I had to ask again at 4:30pm on check in today because my husband and I were trying to get into the unit to change for dinner. There wasn’t an info sheet/booklet to instruct guests how to find the pool or anything in the complex. The VRBO description also says “coin laundry” but it’s not in the condo complex. We texted the unit owner asking him where it was, he never answered, and we had to ask one of the vendors outside the complex if they knew. Turns out it is in the 7/11 behind the complex. We never got an email with check out instructions, so we texted him for those too and finally the morning of our check out he responded “what unit are you in? Throw the trash out down the hall”. Maybe the owner was just having a bad week this week, but regardless we won’t be staying here again.
Elizabeth M.
Aufenthalt von 2 Nächten im Februar 2024
