8/10 – Gut
Krystal J.
6. Apr. 2024
Gut: Sauberkeit, Check-in und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Lage
Columbus Little Grey House
This house was very well equipped and the beds were comfortable. We appreciated the extra toiletries that were left for our use if needed. The neighborhood is not the greatest, but seems fairly standard for the surrounding area. This area is red on the crime map which I discovered after booking it and after my cancelation window was closed. Dewayne tried to charge me more for extra guests when I asked if I would have enough towels and washcloths for 5 people even though the house is advertised to sleep 11 people. There is nothing that says there is an extra charge over a certain amount of people. I told him this, he was rude. Then he came back and said the vrbo policy is new to them too and he’d waive the fee. It was almost like his wife or someone else came back and responded to me saying they’d waive the fee because it was polar opposite from how he had been communicating with me. I also messaged him the night before our departure to ask about check out procedures and received nothing back until the day after we departed. My daughter found some food under her bed and there was a chewed sunflower seed on the bottom bunk bed comforter. All in all, the house had everything we needed. The towels were plentiful and smelled good, the beds were soft. We appreciated the robes.
Krystal J.
Aufenthalt von 3 Nächten im März 2024
