4/10 – Mangelhaft
Rob L.
3. Juli 2025
Gut: Lage
Verbesserungswürdig: Check-in, Kommunikation und Genauigkeit des Onlineauftritts
A mixed experience
Positively, we appreciated the location of the house to the surrounding community. Once the home was fully secured we enjoyed opportunity to relax and spread out. Negatively, the listing of this Vbro has the label "entire house" above the title of "The Gathering Place at Traveler's loft". It would be more accurate to describe this listing as "The Gathering place" is the second floor of a house with access to a SHARED kitchen and dining room space with seperate listing on the first floor. Also, while each bedroom upstairs has a lock for each room the 2nd floor is not able to be locked/blocked from the first floor and you share the entry way. With all of our children under 6, we felt uncomfortable and vulnerable not being able to secure the level. Our alternative was having the children locking themselves in their room with no key to open their rooms if they couldn't turn the lock back. We did immediately reach out to the owner, via a call. At that time she had no renter on the 1st floor but committed to moving them to another building on site if one tried to book. Later via text, she did a 180 turn saying it was our or vrbo's fault for misunderstanding. That we could NOW secure the 1st floor for a discounted rate during our stay. We paid the money for the piece of mind. The added disappointment was the 1st floor wasn't cleaned after the last renter. There were used towels on the bathroom floor and the bed unmade.
Rob L.
Aufenthalt von 2 Nächten im Juni 2025
