2/10 – Ungenügend
Christopher S.
9. Feb. 2022
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Rip off
I would like to first say with a positive in hopes to qualify and legitimize how harsh my review will be. The property was beautiful, and I imagine we would have loved the view had we stayed; however, my wife and I felt unsafe and disgusted by the rest of this listing to the point where we did not feel comfortable staying, and got a hotel elsewhere. The owner has refused to issue me a refund.
First off—the listing of this stay is not accurate. The bathroom is not private. We would have to walk through a private residence to access the restroom. The listing says it’s private.
Secondly—we weren’t given a key. How can we secure our personal items? We felt unsafe. VRBO agreed when I filed the grievance.
Third—this place was disgusting. Stained carpets, the bathroom not up to standard, and a vile stench of wet dog and grime throughout the unit.
Fourth—the woman who owns the property gave me a phone number that was disconnected. I was able to contact her property manager, but her manager was unhelpful with my concerns, and refused to give me the owners real number. In addition the gate code she sent me also did not work. Neither of these things eased our sense of feeling We do not suggest doing business with this listing anymore. Furthermore we are frustrated to the point we will be exploring litigious options to get our money back.
Christopher S.
Aufenthalt von 4 Nächten im Februar 2022
