6/10 – Okay
LIMOR G.
2. Juli 2023
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit
Beautiful view, excellent location but not as great overall , not worth the money
We were able to check in earlier and that was wonderful. We parked our car inside the building which was helpful. Getting in was easy too.
However, the apartment wasn’t clean. I needed to sweep the floor as it was dirty. I took a picture to show the company who rented the place.
They said they will send the team to clean but I already did it. I’m expecting a clean apartment especially when they charge you a lot for cleaning. Meaning, the guest before me paid so I will have it cleaned like I paid for the next person. So the expectation is a clean place. They didn’t have a laundry rack so I got one. Was told it should be there by one person from the company but then realized that there are 5 members from the company who are answering questions via WhatsApp. Another person told me that the washer machine is new and that is why they don’t have one. Paid for a rac and was promised to be reimbursed. So far didn’t get any.
We were four of us. Towels were just enough for use to each one. Had only one extra set. We were there for 5 nights… not enough at all.
AC didn’t work well and we needed to asked them to fix it. On the top floor the AC doesn’t work well and we were hot. Tel Aviv which is hot and humid. In the kitchen they had silverware that were just put in a random aluminum cake pan- forks and knives. Spoons were plastic. The iron board cover was covered with stains. The water kettle was so dirty inside. My deposit almost a week later and still didn’t get it.
LIMOR G.
Aufenthalt von 5 Nächten im Juni 2023
