Kingsize-Bett, Pool, zu Fuß zum Strand, Erdgeschoss, Klimaanlage, WLAN

Mahalo for your kind review! We're so glad you had an enjoyable stay and hope you made some wonderful Maui memories. We appreciate you choosing to stay with us and would be happy to welcome you back on a future visit!

Thank you for staying with us. We appreciate you taking the time to leave a review. We’re always striving to provide a great experience for our guests and would have been happy to address any concerns during your stay had we known. We hope you enjoyed your time on the island overall!

Mahalo for your review! We're so glad your family had a blast and that you enjoyed the convenience of the ground-floor patio. It's a great spot to relax and makes it easy to step outside and enjoy the beautiful surroundings. We're happy to hear you enjoyed the nearby restaurants and the outstanding beach. We so appreciate your feedback! Thank you for choosing to stay with us. We hope to welcome you and your family back for another Maui getaway!

Mahalo nui for your review, we appreciate it! It was lovely to host you and hope to see you again soon, aloha!

That's great, mahalo for saying so! We hope to host you again, aloha!

We're happy you all had a good time! We hope to see you next time too. Lots of aloha!

Mahalo for a wonderful review! We are so happy to have hosted you, aloha!

Aloha Shannon. Mahalo for your review and for choosing our condo. I’m happy that you loved the location and I’m looking forward to having you again.

Great to hear! We're so glad you enjoyed your time with us. Take good care!

Aloha Lisa, mahalo for your review and for staying with us. We look forward to your next visit to Maui. Stay safe!

Amazing! SO happy you enjoyed your time here with us, come again soon!

Mahalo Hisham! We hope you and your family had a wonderful stay!

We are so glad you had a great stay! We hope to host you again in the future! Mahalo!

Mahalo, friendly is good! Glad you had a good stay, come again soon!

We love this review! What a great snapshot of what it's like to stay in this unit. Thanks so much for your lovely words, see you again soon!

Hearing this really makes us happy. Thank you and hope to welcome you again. Take care!

Awesome, please do come stay again! We are so happy to hear this, mahalo for the great review!

Thank you so much for leaving such a great review! We love it! And appreciate you, come back any time!

Aloha Susan, thank you for your honest review. About the laundry, it is not obligatory and we mentioned in our checkout instructions that only if you have time before your flight. We appreciate you leaving the unit in good condition and hope to host you again.

Great review of the property, mahalo! We're happy you enjoyed the space and the island. See you again soon! Aloha

Thank you for your review and I will relay this info to the Kihei Akahi Office about their manager. Take care!

Mahalo for such a wonderful review, we're very happy to hear you've enjoyed yourself! We certainly hope to see you again, aloha!

Mahalo for sharing your feedback with us. We truly appreciate your insights. During your stay, we did have the chance to connect, and at that time, there was no mention of any issues with the dishwasher. Our conversation also touched upon the TV situation. You kindly mentioned that your son would attempt to re-program the bedroom remote, and that was the last update we received regarding it. Regarding the TV in the living room, you noted that it had a line through it, but it remained usable. We understand that you found it acceptable given the circumstances. As a smaller company with independent housekeepers managing multiple units, we don't operate like larger hotel chains with on-site cleaning staff available around the clock. Hence, we kindly request our guests, if possible, to help with small tasks like starting a load of laundry before their departure, particularly if time permits before their flight. Similarly, we encourage guests to take out the trash and do their dishes, as these practices assist us in maintaining a pest-free environment in the tropical setting. The issues you've highlighted are of great importance to us, and we're committed to addressing them promptly. Our team will diligently work on resolving the reported concerns before our next guests' arrival. Once again, thank you for your feedback. We value your input as it helps us improve our services. Please don't hesitate to reach out if you have any further comments or questions. We wish you all the best. Mahalo!

Mahalo for your feedback, we appreciate it; however, as stated to you previously with regard to the timing of your complaint, it is expected that a cleaning/maintenance complaint be reported within 24 hours of check-in. It's really difficult for us to assess who's responsible for the dirt etc. when it's the end of your stay. We weren't given the opportunity to rectify the issue for you as you only reported it the day before you were to check out. We absolutely would have sent the housekeeper to verify and to touch up the unit for you etc. Per VRBO review guidelines: "Users cannot post a review or response for the direct purpose of forcing the other party to pay or return funds as that is not beneficial to the community as a whole." Throughout all your emails to us, you were threatening to leave us a bad review if we didn't return your cleaning fee. This is considered extortion. As it was impossible for us to assess based on the timing of your complaint, we made the decision not to. As per the platform's guidelines, the guest is to reach out to us within 24 hours of any issues regarding cleanliness so we can verify the complaint and take action as needed and make things right. We've since replaced the few towels you mentioned that were looking dated. Mahalo for mentioning that, it is our aim to constantly improve all the units we manage. We rarely if ever receive a complaint for this housekeeper or this unit. Take good care and mahalo.