8/10 – Gut
Ariel R.
29. Apr. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Tree Top at the Ozarks
Absolutely loved the property. The location and scenery was beautiful.
My girls and my mother all had a great time and wish we had more time to spend there. Everything was perfect up until check out time, and the reason I say this is because as we were packing our vehicle to leave a lady pulled up really fast, parked at the Villa next to us and hopped out the car to remind us that check out was at 10a. His was about 10:20am. My entire family was out of the house and in the car with the exception of myself and my mother who was helping me tie down our luggage and cover everything on the outside of the vehicle with our tarp due to rain. I admit we were definitely a little late leaving the house but I felt attacked and very embarrassed at her approach and rude demeanor. I feel I am a humble man and and I'm willing to take account for my family and I running late for check out, but there are a lot better ways this interaction could have gone. Especially as a paying guest. My first ever experience with VRBO and at the Lake of the Ozarks.
For all she knew there could have been an issue or a legitimate reason we were still in the parking lot at 20 after 10. Her approach was just very unwelcoming and left a bad taste.
I apologize on behalf of my family and I for running over check out time. I'm a single father with 3 girls. 2 teens and a 7yr old. My mother is 66 years old. I'm not making excuses or looking for sympathy, but please know that time was spent cleaning up thoroughly.
Ariel R.
Aufenthalt von 3 Nächten im April 2024