5 Schlafzimmer5+ BadezimmerPlatz für 21 Gäste434.4 m²
Beliebte Annehmlichkeiten
Whirlpool
Küche
Waschmaschine
Trockner
Haustiere erlaubt
Kostenloses WLAN
Lerne die Gegend kennen
Durango, CO
James Ranch
Place, James Ranch
3 Autominuten
Animas River
Place, Animas River
4 Autominuten
Durango Hot Springs Spa
Place, Durango Hot Springs Spa
4 Autominuten
Durango, Colorado (DRO-La Plata County)
Airport, Durango, Colorado (DRO-La Plata County)
36 Autominuten
Zimmer und Betten
5 Schlafzimmer (Platz für 21 Personen)
Schlafzimmer 1
1 King-Bett
Schlafzimmer 2
2 Einzel-Etagenbetten
Schlafzimmer 3
1 Queen-Bett
Schlafzimmer 4
2 Queen-Betten
Schlafzimmer 5
1 King-Bett
Schlafzimmer 6
+2
5 Einzelbetten und 1 großes Schlafsofa
5 Badezimmer, 1 Gäste-WC
Badezimmer 1
Badewanne oder Dusche · Toilette
Badezimmer 2
Badewanne oder Dusche · Toilette
Badezimmer 3
Badewanne oder Dusche · Toilette
Badezimmer 4
Badewanne oder Dusche · Toilette
Badezimmer 5
Badewanne · Toilette · Nur Dusche
Badezimmer 6
Toilette
Weitere Räumlichkeiten
Terrasse oder Patio
Küche
Balkon
Essbereich
Mehr zu dieser Unterkunft
Spacious Luxury Home Close to Downtown and Ski, Private Hot Tub, Amazing Views
Rim Rock House Elevation 6,995 Feet 5 Bedroom plus Lofts/5.5 Bath Sleeps 21 4,676 Square Feet
Lower Entrance Level - Living Room with Sofa Sleeper - Full Kitchen - Bunk Room with Two Twin Bunks - Full Bath - Bedroom with King Bed and Private Bath
Main Level - Spacious Living Room with Amazing Valley View, AC Unit - Balcony Deck with Grill off Living Room - Full Kitchen - Study with AC Unit - Bedroom with Queen Bed and Private Bath, AC Unit - Half Bath and Laundry Room - Private Hot Tub Out Back
Upper Level - Master Bedroom with King Bed and Private Bath, AC Unit - Bedroom with Two Queen Beds, AC Unit - Full Bath - Loft with Twin Bed with Trundle - Upper Loft with Three Twin Beds
Experience luxury and comfort at its finest in this spacious Durango vacation home. Ideal for large groups and family reunions, this multi-level retreat offers breathtaking views of the Hermosa Valley and top-notch amenities, including a private hot tub under the stars. With multiple levels, including a bonus living area with a kitchen and bunk room for the kids, your whole group will have plenty of space to relax. Upon entering the lowest level of the home, you'll find a bonus living area with a kitchen and a kid-friendly bunk room, as well as a full bathroom. Additionally, there is a king bedroom with a full en suite bath on this floor. Moving upstairs to the main floor, you'll find a large living room with a gas fireplace, grand piano, and floor-to-ceiling windows showcasing beautiful views of the north valley. Enjoy the fresh mountain air and scenic vistas from the front balcony or gather around the fully equipped open kitchen and dining area for a delicious meal. There is plenty of seating for the whole family on one of the many sofas or window seats around the room. You can also enjoy the fresh mountain air and great views from the front balcony with outdoor seating, firepit, and gas grill. The open kitchen is fully stocked and makes it easy to cook for many. There is also a dining area, a half bath, and a laundry room on this floor. Another queen bedroom with a full en suite bath is also on the main floor, along with a lovely study room equipped with lots of books and a TV, making it a great place to curl up and read a book. The third floor houses the elegant master suite with a walk-in closet and a luxurious master bath with a soaking tub. Another bedroom with two queen beds shares a full bath with the spacious loft area, featuring a twin bed with trundle and additional loft space with three twin beds, accessible via a ladder. Recent AC unit additions on the upper floors ensure your utmost comfort throughout your stay. The owners have also just created a trail from the driveway to the neighborhood nature trail that loops around the adjacent National Forest land. Don't miss out on this extraordinary opportunity to experience Durango like never before and make memories that will last a lifetime at Rim Rock House.
This home is dog friendly. Approved Dogs are allowed with a non-refundable fee per pet based on size/type. Please let us know about your pet(s) when inquiring or making your reservation. Additional restrictions apply including crating, leashing, and other rules for the safety of your pet and the care of our home. Please inquire if needed for more details ahead of booking.
4 Wheel drive WITH snow tires or snow chains is REQUIRED for access to this home in winter - No exceptions.
To Purgatory Ski Resort: 20 Minutes/17.5 Miles To Downtown Durango: 15 Minutes/11.5 Miles
BOOK WITH US AND RECEIVE DISCOUNTS ON RAFTING, ATV/JEEP RENTALS AND TOURS, SKI AND SNOWBOARD EQUIPMENT RENTALS, AND MUCH MORE!
Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat angegeben, dass die Unterkunft über einen Kohlenmonoxidmelder verfügt
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Zu den Sicherheitsvorrichtungen dieser Unterkunft gehören ein Feuerlöscher und ein Riegelschloss.
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.
Zur Gegend
Durango - Purgatory (und Umgebung)
Dieses Ferienhaus in Durango - Purgatory liegt in den Bergen. Perins Peak State Wildlife Area und Jones Creek Trailhead geben einen Eindruck von der schönen Natur der Region. Zu den Attraktionen vor Ort zählt außerdem Folgendes: Durango and Silverton Narrow Gauge Railroad (Historische Eisenbahn) und James Ranch. Du bist mit Kindern unterwegs? Mit diesen Attraktionen kannst du den Kleinen bestimmt eine Freude machen: The Powerhouse und Durango Arts Center (Veranstaltungszentrum). Entdecke die hiesige Tierwelt bei Aktivitäten wie Naturwanderungen und Vogelbeobachtungen.
Ist Spacious Luxury Home Close to Downtown and Ski, Private Hot Tub, Amazing Views haustierfreundlich?
Ja, Haustiere sind in dieser Unterkunft erlaubt.
Wie viel kostet ein Aufenthalt im Spacious Luxury Home Close to Downtown and Ski, Private Hot Tub, Amazing Views?
Gültig ab 9. Apr. 2026: Die Preise für 1 Übernachtung für 2 Erwachsene im Spacious Luxury Home Close to Downtown and Ski, Private Hot Tub, Amazing Views am 17. Apr. 2026 beginnen bei 499 € (inklusive Steuern und Gebühren). Dieser Preis basiert auf dem niedrigsten Preis pro Nacht innerhalb der nächsten 30 Tage, der jeweils in den letzten 24 Stunden gefunden wurde. Die Preise können sich ändern. Wähle deine Reisedaten, um genauere Preise zu erhalten.
Wie viel kostet das Parken bei Spacious Luxury Home Close to Downtown and Ski, Private Hot Tub, Amazing Views?
Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.
Wann ist der Check-in bei Spacious Luxury Home Close to Downtown and Ski, Private Hot Tub, Amazing Views?
Check-in ab: 16:00 Uhr.
Wann ist der Check-out bei Spacious Luxury Home Close to Downtown and Ski, Private Hot Tub, Amazing Views?
Check-out ist um 10:00 Uhr.
Wo befindet sich Spacious Luxury Home Close to Downtown and Ski, Private Hot Tub, Amazing Views?
Dieses Ferienhaus für Familien in Durango - Purgatory liegt in den Bergen, nur 5 km entfernt von: James Ranch und Durango Hot Springs Spa. Ebenfalls in einem Umkreis von 10 km: Jones Creek Trailhead und Hermosa Creek Trailhead.
Bewertungen
9,2
Wunderbar
Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
25 von insgesamt 34 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
10 – Hervorragend
25
6 von insgesamt 34 Gästebewertungen haben eine Bewertung von 8 - Gut
8 – Gut
6
1 von insgesamt 34 Gästebewertungen haben eine Bewertung von 6 - Okay
6 – Okay
1
0 von insgesamt 34 Gästebewertungen haben eine Bewertung von 4 - Schlecht
4 – Schlecht
0
2 von insgesamt 34 Gästebewertungen haben eine Bewertung von 2 - Ungenügend
2 – Ungenügend
2
9,6/10
Sauberkeit
10/10
Check-in
9,0/10
Kommunikation
10/10
Lage
9,4/10
Genauigkeit des Onlineauftritts
Bewertungen
Verifizierte Bewertung
10/10 – Hervorragend
Milton K. B.
27. Juli 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Large comfortable property with plenty of room to spread out. Great rustic chic styling. Wonderful scenery and very secluded. Would definitely stay again.
Milton K. B.
Aufenthalt von 6 Nächten im Juli 2025
Verifizierte Bewertung
10/10 – Hervorragend
Manuel M.
23. Apr. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Excellent house in the mountain
Very nice and big house. We enjoyed our stay very much. Close to Purgatory Resort and town. Easy to access.
Manuel M.
Aufenthalt von 5 Nächten im Dezember 2024
Verifizierte Bewertung
10/10 – Hervorragend
Kathryn E.
1. Sept. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Grad weekend
It was an awesome stay. Enjoyed being able to be with family but enough rooms for us to have our privacy.
Kathryn E.
Aufenthalt von 2 Nächten im Mai 2024
Verifizierte Bewertung
10/10 – Hervorragend
Jody C.
21. Juni 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Fantastic Family Stay
We had 14 of us gather to celebrate a family milestone. Location, property condition, size and quality of the home were all perfect for our group!
Jody C.
Aufenthalt von 6 Nächten im Juni 2023
Verifizierte Bewertung
10/10 – Hervorragend
Tamorah F.
24. Nov. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great place
Beautiful view! I have not
Tamorah F.
Aufenthalt von 2 Nächten im November 2024
Verifizierte Bewertung
10/10 – Hervorragend
Alicia H.
3. Aug. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great Family Time
This property really met our needs as a family. The deck and the fire table were such a great way to wind down after fun days of adventure in the Durango area.
Thank you for making this property available to others to enjoy!
Alicia H.
Aufenthalt von 3 Nächten im Juni 2024
Verifizierte Bewertung
10/10 – Hervorragend
Kathryn M.
26. Juli 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
The house was beautiful, and we had plenty of room for the 16 of us. The view was gorgeous, and we enjoyed our stay. Glad that they had access to the garage as in previous rentals, they garage was usually off limits.Host replied when I texted her and was also able to get into the house an hour earlier than regular check in time which was nice after a long day of travel.Only downfall of the rental, was that there not enough trash bags for our stay and felt like more should have been provided for the amount of people staying in the house.
Kathryn M.
Aufenthalt von 6 Nächten im Juli 2025
Verifizierte Bewertung
10/10 – Hervorragend
Kathy M.
25. Juli 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Family Reunion
For a large group of 20 this was the perfect spot. Everyone had a bed and there were great areas to gather. The home is situated in a beautiful wooded area and very private. The grandchildren loved eating their meals out on the balcony, which gave the adults ability to have nice dinner conversations inside. The stars at night were breathtaking!
Kathy M.
Aufenthalt von 4 Nächten im Juli 2023
Verifizierte Bewertung
10/10 – Hervorragend
Verifizierter Reisender
5. Okt. 2023
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Purdue reunion
Wonderful setting, very spacious. We all loved it. Only comment is the house did not have a lot pot for cooking.
Verifizierter Reisender
Aufenthalt von 4 Nächten im September 2023
Verifizierte Bewertung
8/10 – Gut
Tim S.
27. Sept. 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Suggestions for property management
need updated cookware, need to drain hot tub between guest stays, better or any instructions on how to use TV and DVD, better instruction for trash removal.
Tim S.
Aufenthalt von 7 Nächten im September 2021
Antwort von VrboOwner am 16. Okt. 2021
Thank you for your feedback. The hot tub is thoroughly cleaned, drained, and inspected by a professional company after each guests stay and before a new guest arrives. We do provide trash instructions and have cans available in the garage for use. Housekeeping removes trash following your departure. We will certainly add better directions for the TVs.
Verifizierte Bewertung
10/10 – Hervorragend
Ellie Ann F.
16. Jan. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great place for a Med-Big Group
The cabin is great. Location is awesome. You’re 7min away from the hot springs. (I highly recommend you go) and an easy 20min to Purgatory Ski Resort.
We were a family of 15 (4 couples (1elderly)) and it fit everyone very comfortably. There were enough bathrooms, no issues with hot water. We were a little worried about incurring charges on things that were already there but we communicated about everything in the first few hours of check in and had no issues. The place is older so it’s got some wear and tear but overall a good place to stay. Price was a little high but we were there over the holiday week from Christmas to New Years and I think the only way to find a better price would have been to book 1yr in advance.
The living space is great. It has a beautiful view of the valley and there was plenty of space for everyone to hang out without being on top of each other.
We’d stay here again. Everyone in the group was happy!
Ellie Ann F.
Aufenthalt von 6 Nächten im Dezember 2023
Verifizierte Bewertung
6/10 – Okay
Kenneth A.
11. Nov. 2021
Gut: Sauberkeit, Check-in und Lage
Blame.
We were blamed for several damages to the property and even theft that in no way we are to blame. We were always gonna lose the damage deposit because of the cigarette butts outside but we didn’t steal a copper mug or break wine glasses. When we opened the stove door, it fell off the hinge in the first five minutes when we were making a pizza. No one used the hot tub, so who tore the handle?? No one used a crockpot, where did the base go? All other issues I can neither confirm nor deny. But don’t blame us for that other malarkey.
Oh yeah and we lost the key. I’ll own that one.
Kenneth A.
Aufenthalt von 2 Nächten im Oktober 2021
Antwort von VrboOwner am 26. Nov. 2021
We have an exclusive cleaner and an exclusive property checker who know the condition of this home very well. They check the home thoroughly before and after each and every guest. None of the damages caused by your group were present before your arrival and several items were missing following your stay. We sent a full list to you and did not have any response back from you to explain what might have happened.
Verifizierte Bewertung
2/10 – Ungenügend
Amber U.
27. Apr. 2023
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
Horrible experience
When I got to this property I noticed some water on the floor by a toilet , wipes it up , noticed the handle didn’t go up after I flushed. Now property won’t give me back my deposit because I should have called them to tell them. To me it wasn’t a big deal. Now saying the floor and wall caved in due to water damage. Obviously a preexisting problem ! They’ve been unprofessional and unethical during this process. I have talked to contractors and inspectors (showed them the pictures and emails ). All have said it was an interior problem , nothing we could have done to prevent it.
Amber U.
Aufenthalt von 2 Nächten im April 2023
Antwort von VrboOwner am 12. Mai 2023
This home was checked hours before the guests arrival, which includes checking all bathrooms and toilets. At that time there were no issues with the toilet and no water was on the floor. As you mentioned in your review the flapper got stuck when this toilet was used, but your group chose to not report this to us during your stay, even though you continued to clean up leaking water. We ask all guests to report any damages or maintenance issues to us and we are on call 24/7. Our staff arrived following your departure and heard water dripping and saw that the ceiling had fallen down in the bathroom below. This absolutely could have been prevented and if guests had reported the issue and leak, we could have prevented what is now almost $30,000 worth of damage.
Verifizierte Bewertung
10/10 – Hervorragend
Maria M.
2. Dez. 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Perfect cozy Sunsets
Our stay was fantastic, the home was big enough for our entire family of 21. It was our first time in Durango and won’t be our last. We enjoyed this house very much, the home was clean and we had everything needed to cook and sit around with family making memories while also admiring the view from the home. I would definitely recommend this home if you want to sit back and relax enjoy time with family.
Maria M.
Aufenthalt von 3 Nächten im November 2022
Verifizierte Bewertung
10/10 – Hervorragend
Brooke S.
27. Okt. 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Gorgeous and Comfortable
Our group of 21 friends and family stayed here during the Animas Valley Balloon Rally. The location was absolutely perfect for watching the event. Fall in Durango is simply stunning! The house had every amenity needed and everything was clean. The managers were very quick to respond when a simple request was made. Zero complaints. We would definitely recommend this to any large group!
Brooke S.
Aufenthalt von 3 Nächten im Oktober 2022
Verifizierte Bewertung
10/10 – Hervorragend
Peggy B.
27. Sept. 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Such a wonderful home!
We stayed here the third week of September - such a wonderful home with plenty of room for our group of family and friends. We were here to celebrate my husband's 70th birthday, and we had a fabulous time in the Durango area, including - of course - riding the Durango-Silverton train one day. We cooked several of our group meals at the house, and were so pleased with the well-equipped kitchen. The home was very clean and so comfortable - plus a terrific view out the living room window. We would highly recommend it.
Peggy B.
Aufenthalt von 7 Nächten im September 2022
Verifizierte Bewertung
10/10 – Hervorragend
SUSAN b.
21. Juli 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Mountain cabin
We absolutely loved our stay. The house was everything we hoped for plus more. Great time!
SUSAN b.
Aufenthalt von 4 Nächten im Juni 2022
Verifizierte Bewertung
10/10 – Hervorragend
Verifizierter Reisender
18. Juli 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Family reunion
20 of us came to Durango from 9 states for a family wedding. Staying together in this beautiful home allowed us to reconnect over morning coffee on the balcony, then drive to downtown Durango or the mountains during the day, and finally relax and cook meals together in the evenings, all the while enjoying beautiful views from the many windows in this open design home. We were all so very comfortably accommodated and made many happy memories together during our time here. There was communication, and I highly recommend! We hope to return.
Verifizierter Reisender
Aufenthalt von 3 Nächten im Juli 2022
Verifizierte Bewertung
10/10 – Hervorragend
Leslie C.
5. Juli 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Beautiful!
This is a great place to stay. The main gathering area is big enough to accommodate LOTS of people! We really appreciated the number of bathrooms. Everything was wonderful!
Leslie C.
Aufenthalt von 3 Nächten im Juli 2022
Verifizierte Bewertung
10/10 – Hervorragend
Inge F.
12. Juni 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Family reunion with 9 “members” in Durango.
Very good experience! Beautiful view from the deck; large nice sitting room behind with same view. All 9 of us could rest and eat together.
The beds in the top loft has a very steep ladder, and was not used by us. Although I have rated our experience at 4-5 stars, I have to comment on one strange approach. We were advised to buy extra toilet paper rolls, which proved necessary! Management needs to change that; causing unnecessary hassle because of not enough toilet paper is about the most stupid management decision I have experienced in my rentals — for a nice rental to do this, it must have been done in total ignorance of customer goodwill triggers? And at that, this one is basically cost free!
Inge F.
Aufenthalt von 7 Nächten im Juni 2022
Verifizierte Bewertung
10/10 – Hervorragend
Candie B.
18. Feb. 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Breathtaking Views
Our family enjoyed this home so much. Everywhere you look the views were breathtaking! We spent time hiking, playing games, and watching movies with our adult children and their spouses. We loved the hot tub and the piano (my son and I play.) My mother-in-law stayed on the main floor and she was very happy with the accommodations.
We texted a bit with the owners and they were very responsive. Thank you for sharing your lovely home!
Candie B.
Aufenthalt von 4 Nächten im Februar 2022
Verifizierte Bewertung
8/10 – Gut
Kelly C.
10. Feb. 2022
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Lovely home
This is a really nice place for a large group of people. Plenty of sleep spaces. Beautiful views. Very peaceful. We got to spend time with two deer who wandered just off the back deck foraging. Do not stay at this property if you’re allergic to animals. There was dog (or cat) hair everywhere in every room. The home was clean but it is understandably immensely difficult to remove all animal fur. We had one individual who had a terrible time with her allergies and asthma. One other issue we had was the double light fixture directly over the kitchen island where you prepare (and sit to eat) food. It was filthy and had dead bug carcasses on it. We would stay there again though.
Kelly C.
Aufenthalt von 3 Nächten im Januar 2022
Antwort von VrboOwner am 18. Mai 2022
Thank you for your feedback. We will certainly make sure to discuss the light fixture with our cleaning staff. This is a pet friendly home, and while we thoroughly clean pet hair after each stay, there have still been pets inside the house. We do list and advertise this home accepts pets.
Verifizierte Bewertung
10/10 – Hervorragend
Katie L.
6. Feb. 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
What a great trip!
We had a really great getaway with our friends and family. The house was beautiful and had all the essentials needed for large meals and plenty of space for all of us to enjoy! The house was in a great location and the views were incredible. We had a wonderful stay and would defiantly book again!
Katie L.
Aufenthalt von 5 Nächten im Februar 2022
Verifizierte Bewertung
2/10 – Ungenügend
Joanne C.
25. Jan. 2022
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Accused of Damages
Group of snowboarding adults stayed in this beautiful home. Issue was that I was notified after booking the home that this company accuses renters of damages so I went ahead and emailed the company before arriving questioning this issue. As soon as I arrived I took photos and notes and emailed the company right away. After our departure I received an email asking me about damages they have found. Now I’m not sure if I’m going to receive my deposit. And what we are being accused of are damages that we did not cause and other people in the comments have been accused of similar damages.
Joanne C.
Aufenthalt von 3 Nächten im Januar 2022
Antwort von VrboOwner am 26. Jan. 2022
We do not falsely accuse guests of damage as we keep a record of all damages caused. This home has an exclusive property inspector and an exclusive cleaner, so the condition of the home is well known. Upon this guests departure one of the stair banisters was missing. This was not previous damage, and was also not one of the things reported to us by these guests upon arrival. As we know the condition of this home well, we reached out to the guests to ask a simple question - "Do you know what happened to the banister?" The guests got extremely hostile, sent threatening and vulgar emails, and assumed we were retaining their deposit. This was not the case and was not something we ever mentioned. The banister piece was found placed in a closet, and when it was found we immediately let the guests know, as again we just wanted to find the missing piece. It is unfortunate these guests assumed incorrect information and got hostile, as this review is unwarranted.
Verifizierte Bewertung
10/10 – Hervorragend
Stacey A.
7. Jan. 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great Views, Great Home
The house was very clean and everything as pictured. Note that the fireplaces are electric if that matters to you.
There were so many nice touches (Christmas decor - yeah!) and well stocked soaps, tissues, a kind note. Very welcoming! They were responsive when we had a small maintenance issue. The kitchen is truly well stocked.
Plenty of space for everyone to spread out. The large family room was wonderful for hanging out, unplugged, and taking in the views of falling snow.
Speaking of snow, the road and driveway were plowed timely and we had no issues using our 4 wheel drive.
Thank you for a wonderful Christmas setting for our family!
Stacey A.
Aufenthalt von 7 Nächten im Dezember 2021
Über den Gastgeber
Zu Gast bei Durango Red Cliff Properties
Red Cliff Properties is a family-owned & operated business that strives to provide the highest level of personal care and service. Guests of Red Cliff Properties get access to exclusive discounts.
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