6/10 – Okay
Surbhi O.
22. Apr. 2024
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Expected better
The property was decent but it needs a proper upgrade of furniture and fixtures. Except the beds all other furniture was not comfortable at all. Dining chairs were wobbly sofa was worn out and didn’t feel clean. Center table was not stable. Utensils in kitchen were with chipped and broken. Though they had a lot of stuff in kitchen the cups and plates were chipped. The fridge wasn’t clean specially water dispenser. There was a huge crack in the window in upstairs bathroom which I felt could be dangerous as it felt like it could break anytime. The fans in the rooms would make a weird thumping noise all night which made it hard for us to sleep. We also had issues with hot water during the first 2 days of our stay. The property manager sent someone to check and they said the owner has vacation mode tuned on for the water heater and he changed it to on and we should get hot water after 30mins. We waited for a couple of hours but still no water. We thought it might take more time so went about our day and return at night only to discover still no hot water. We called the emergency line and they sent someone the next day again to fix and they didn’t something (which of course the first person didn’t) and we got hot water and we could finally take a shower. It was pretty frustrating as when we spoke to property manager the next day instead of being considerate they blamed us that we didn’t inform sooner. Should we have just sat in the house all day waited all day?!? Overall avg
Surbhi O.
Aufenthalt von 3 Nächten im April 2024
