Ferienhütte

Jackhorn by AvantStay | Close to Big Bear Marina and Village | Hot Tub, Foosball

Fotogalerie von Jackhorn by AvantStay | Close to Big Bear Marina and Village | Hot Tub, Foosball

Wohnbereich
Außen-Whirlpool
Spielezimmer
Speisen
Terrasse/Patio

Bewertungen

9,0 von 10.
Wunderbar

Highlights

  • Familienspaß
    Top bewertet für Familien.
  • Zugang zur Piste
    Ein seltener Fund: Hier hast du die Piste direkt vor der Haustür!
  • Im Zentrum des Geschehens
    Du wohnst in zentraler Lage mit Top-Bewertungen, nur wenige Schritte von tollen Attraktionen, Restaurants und Unterhaltungsmöglichkeiten entfernt.
  • Entdecke Sehenswürdigkeiten in der Nähe
    Zu Fuß erreichbar: Snow Summit
3 Schlafzimmer2 BadezimmerPlatz für 8 Gäste

Beliebte Annehmlichkeiten

  • Direkter Zugang zu Skipisten
  • Whirlpool vor Ort
  • Balkon
  • Grill
  • Kühlschrank
  • Haustierfreundlich

Lerne die Gegend kennen

Auf Karte anzeigen
Big Bear Lake, CA
  • Place, Big Bear Mountain Resort
    ‪5 Gehminuten‬
  • Place, Snow Summit
    ‪7 Gehminuten‬
  • Place, The Village
    ‪3 Autominuten‬
  • Airport, San Bernardino, Kalifornien (SBD-San Bernardino Intl.)
    ‪67 Autominuten‬

Zimmer und Betten

3 Schlafzimmer (Platz für 8 Personen)

Schlafzimmer 1

2 Einzelbetten und 1 Doppelbett

Schlafzimmer 2

1 Queen-Bett

Schlafzimmer 3

1 King-Bett

2 Badezimmer

Badezimmer 1

Badewanne oder Dusche · Badewanne · Toilette

Badezimmer 2

Badewanne oder Dusche · Badewanne · Toilette

Weitere Räumlichkeiten

Terrasse oder Patio
Küche
Balkon
Essbereich

Mehr zu dieser Unterkunft

Jackhorn by AvantStay | Close to Big Bear Marina and Village | Hot Tub, Foosball

Welcome to Jackhorn, an AvantStay home!

With Snow Summit ski resort only a stroll away, this serene cabin nestled amongst fragrant pines offers a dreamlike setting for your idyllic escape to Big Bear. The interior is open space living at it's finest, with soaring high ceilings, stone wall accents, and generous windows that frame the perfect view of snow falling outside. As the sun rises, head to the veranda and breathe in the crisp mountain air with your cup of freshly brewed coffee, then continue the festivities outdoors with an apres-ski BBQ feast or stargazing from the steamy hot tub. The cozy living area provides a haven after a day on the slopes with plush sofas and a fireplace to settle in for a movie or game night with your crew!

In the summer, go for a bike ride around beautiful Big Bear. In the winter, the slopes are at your fingertips, with the main ski lift only 6 houses away!

Nearby Activities: Snow Summit Ski Resort, Big Bear Alpine Zoo, Oakside Restaurant, Teddy Bear Restaurant, Big Bear Lake.

AvantStay provides a personalized hospitality experience to elevate your stay. With our Concierge Service, guests have access to our tech-enabled services like fridge stocking, private chefs, massages, transportation, special occasion celebrations, baby gear rentals, ski gear, beach gear, and more. For anything you need, we’re at your fingertips!

Home Truths:
- This home allows pets for a fee. If undisclosed pets are brought into the home without AvantStay's approval there is a fine of $500 per pet.
- Please note that we do not provide firewood, so you will want to bring your own.
- This home does not have AC.
- This home can accommodate 8 people but a maximum of 7 adults.
- Please note, all persons (including infants, children and visitors) at the home are counted towards the total occupancy of the home. Guests cannot exceed the permitted occupancy at any time.
- No amplified sound is permitted outside at any time.
- Indoor sound cannot be loud enough to be audible at the property line.
- Use of outdoor spas and other outdoor activities are prohibited from 10pm - 7am
- Guests are responsible for disposing of trash at the local dumpsites in accordance with the City of Big Bear policy. Charges may apply if left on the property.
- This Jackhorn home's backyard is semi-private and shares a low fence with our Jumper Home.
- Bedroom 3 is the accessway to the back deck.
- AvantStay plows and clears the driveway and one pathway to the front door. We provide shovels for guests to use should they wish to clear paths on any other part of the property.

Parking Details:
3 vehicles can park in the driveway.
No street parking.

This home comes with a pack n' play travel crib and a high chair available.

---

The room configuration is as follows:

Primary Bedroom / King bed
Bedroom 2 / Twin over full bunk bed & twin single
Bedroom 3 / Queen bed
+ 2 twin size tri-fold sleeping mats

​​​​​​​---

You will be asked to sign a Big Bear Good Neighbor Policy prior to your stay.

This is a smoke-free property. Violation of the no-smoking policy will result in forfeiture of the security deposit, a $300 smoking fee, and liability for any fire or property damage costs.

As part of our commitment to being good neighbors, occupancy limits and quiet hours (9pm-8am) are strictly enforced. No speakers or sound systems will be provided for use in our properties. Violation of any noise ordinances will be subject to fines that can reach up to $10,000 per violation.

Events or parties are not allowed without prior written approval and an additional fee. Any unauthorized parties or events will be shut down and a fine will be assessed. Please inquire for more information about our event policies and fees.

There is nothing more important to us at AvantStay than the health, safety, and experience of our guests & staff. We've enhanced our cleaning and sanitation protocols and are taking extra care to disinfect all surfaces between reservations with hospital-grade disinfecting solutions.

As a reminder, we do work with 3rd party vendors to maintain the property, and although we adhere to the strictest CDC guidelines and advise all contractors to wear PPE equipment, we can not always enforce. We strongly advise guests to please deny access if any vendors fail to meet and adhere to these standards.

IDs will be requested for verification after booking. All bookings over 30 days require a security deposit.

We report and prosecute all Credit Card Fraud.

License No. LC20200390

Gib zur Preisangabe die Daten an

Ähnliche Unterkünfte

Hausordnung

Check-in ab 16:00 Uhr
Mindestalter für die Miete: 21 Jahre
Check-out vor 11:00 Uhr
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Kinder

Kinder (0–17 Jahre) erlaubt
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Veranstaltungen

Veranstaltungen sind nicht gestattet
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Haustiere

Haustiere erlaubt
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Rauchen

Rauchen ist nicht gestattet

Wichtige Informationen

Wissenswertes

Registrierungsnummer der Unterkunft: VRR-2022-1882
Unterkunftsnummer 2116506vb
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.
Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat angegeben, dass die Unterkunft über einen Kohlenmonoxidmelder verfügt
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Zu den Sicherheitsvorrichtungen dieser Unterkunft gehören ein Feuerlöscher, ein Erste-Hilfe-Kasten und ein Riegelschloss.
Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.

Zur Gegend

Big Bear Lake

Mitten in der Gegend Summit Estates, einem Stadtteil von Big Bear Lake, und in den Bergen, befindet sich diese Ferienhütte. Big Bear Mountain Resort und Snow Summit sind einen Ausflug wert, wenn du etwas Aufregendes erleben möchtest. Wer lieber shoppen geht, kommt hier auf seine Kosten: The Village. Du bist mit Kindern unterwegs? Mit diesen Attraktionen kannst du den Kleinen bestimmt eine Freude machen: Bowling Barn und Big Bear Solar Observatory. Die Region bietet viele Aktivitäten, zum Beispiel Skifahren.
Karte
Big Bear Lake, CA

In der Umgebung

  • Big Bear Mountain Resort - 5 Gehminuten - 0.5 km
  • Snow Summit - 7 Gehminuten - 0.6 km
  • Eagle Point - 12 Gehminuten - 1.0 km
  • Meadow Park - 2 Autominuten - 1.5 km
  • The Village - 3 Autominuten - 2.3 km

Fortbewegung vor Ort

  • Flughafen San Bernardino Intl. (SBD) – 68 Fahrminuten

Restaurants

  • ‪McDonald's - ‬19 Gehminuten
  • ‪Starbucks - ‬3 Autominuten
  • ‪Carl's Jr. - ‬11 Gehminuten
  • ‪Grizzly Manor Cafe - ‬2 Autominuten
  • ‪Applebee’s | IHOP - ‬17 Gehminuten

Häufig gestellte Fragen

Ist Jackhorn by AvantStay | Close to Big Bear Marina and Village | Hot Tub, Foosball haustierfreundlich?

Ja, Haustiere sind in dieser Unterkunft erlaubt.

Wie viel kostet das Parken bei Jackhorn by AvantStay | Close to Big Bear Marina and Village | Hot Tub, Foosball?

Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.

Wann ist der Check-in bei Jackhorn by AvantStay | Close to Big Bear Marina and Village | Hot Tub, Foosball?

Check-in ab: 16:00 Uhr.

Wann ist der Check-out bei Jackhorn by AvantStay | Close to Big Bear Marina and Village | Hot Tub, Foosball?

Check-out ist um 11:00 Uhr.

Wo befindet sich Jackhorn by AvantStay | Close to Big Bear Marina and Village | Hot Tub, Foosball?

Diese Ferienhütte mit direktem Pistenzugang liegt in den Bergen. Dank der tollen Lage (Summit Estates) ist Folgendes zu Fuß gerade mal 5 Minuten entfernt: Big Bear Mountain Resort, Snow Summit und East-Mountain Xpress Lift. The Village ist 2,8 km entfernt.

Bewertungen

9,0

Wunderbar

Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
Mehr erfahrenWird in einem neuen Fenster geöffnet
15 von insgesamt 26 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
7 von insgesamt 26 Gästebewertungen haben eine Bewertung von 8 - Gut
4 von insgesamt 26 Gästebewertungen haben eine Bewertung von 6 - Okay
0 von insgesamt 26 Gästebewertungen haben eine Bewertung von 4 - Schlecht
0 von insgesamt 26 Gästebewertungen haben eine Bewertung von 2 - Ungenügend

9,2/10

Sauberkeit

8,4/10

Check-in

9,4/10

Kommunikation

9,6/10

Lage

9,2/10

Genauigkeit des Onlineauftritts

Bewertungen

Verifizierte Bewertung

10/10 – Hervorragend

Kegan H.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Great stay!

Great stay walking distance to snow summit
Aufenthalt von 3 Nächten im März 2022
Antwort von VrboOwner am 11. Juli 2022
It was incredible hosting you, ! Glad you enjoyed everything!
Verifizierte Bewertung

10/10 – Hervorragend

Scot R.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Great Family Stay

Close to Snow Summit, spacious and in better condition than many rentals in the area.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von VrboOwner am 30. Apr. 2024
Hi Scot, we're thrilled you found our rental spacious and in great condition! Being close to Snow Summit must have made your stay even more convenient. Thank you for choosing us, and we hope to host you again in the future!
Verifizierte Bewertung

10/10 – Hervorragend

Talha C.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
The host was excellent, and AvantStay is very professional in what they do. The cabin was clean and well maintained, with clear instructions inside for cooking, the fireplace, trash, etc. They also checked in regularly via text and through their app, which was a nice touch.The only downside specific to this cabin is that it hasn’t been remodeled like some of the other listings, so don’t expect brand-new furniture or a trendy interior design. Also the bedroom bed in downstairs is a bit small (queen) and close to kids bunk bed room, so decide who gets that room by drawing lots.:) But that said, it’s extremely close to Snow Valley—literally a 2-minute walk—which made everything incredibly easy for us and the kids.I would definitely recommend this place for a family ski trip. However, if you’re planning a summer stay or a weekend getaway without skiing, I’d probably choose a more modern or “cooler” cabin.
Aufenthalt von 2 Nächten im Januar 2026
Antwort von VrboOwner am 23. Jan. 2026
Thank you for your feedback. We’re glad the cabin, cleanliness, and proximity to Snow Valley worked well for your family ski trip, and that our team was able to assist throughout your stay. We appreciate your detailed notes on the layout and interior, as they help future guests make informed decisions.
Verifizierte Bewertung

10/10 – Hervorragend

Dawn G.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Management were really nice and helpful

Our experience was good and we are really happy with our stay at this property. Really nice cabin
Aufenthalt von 2 Nächten im Juli 2022
Antwort von VrboOwner am 12. Aug. 2022
Thanks for your recommendation! It was wonderful hosting you, and we are glad you enjoyed your stay!
Verifizierte Bewertung

10/10 – Hervorragend

Jen A.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Great Location

This cabin was walking distance to Snow Summit. Very clean and had everything we needed. Beds were extremely comfortable with quiet evenings so we slept well. We had a terrific time and will definitely be staying here again.
Aufenthalt von 2 Nächten im Juli 2021
Antwort von VrboOwner am 20. Aug. 2021
Happy you enjoyed the stay and views!
Verifizierte Bewertung

10/10 – Hervorragend

Sarah R.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Mountain bike trip

We went to ride the mountain and enjoy the cooler weather. The location could not have been better and the cabin was perfect for friends and family!
Aufenthalt von 3 Nächten im Juli 2022
Antwort von VrboOwner am 12. Aug. 2022
We are happy to hear you enjoyed your stay so much! Please don't hesitate to stay with us again in the future.
Verifizierte Bewertung

10/10 – Hervorragend

Bryar J.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Gorgeous Cabin

We had the best time!! The location of this property and it’s cleanliness was perfection. It had everything we could have wanted or needed. We would definitely like to come back and enjoy this little piece of heaven amongst the snow and Mountain View’s.
Antwort von VrboOwner am 5. Feb. 2021
We are so happy that you all enjoyed what this wonderful property has to offer! You and your group were great and we would love to have you back soon.
Verifizierte Bewertung

10/10 – Hervorragend

Robert N.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Big Bear Weekend

Great location! Cabin was nice, well equipped, and best of all, only a short walk to lifts! Like under 3 minutes. Highly recommended!
Aufenthalt von 3 Nächten im April 2023
Antwort von VrboOwner am 9. Mai 2023
Thank you for the lovely review, Robert! We are glad to hear you loved the location and views from our home. You and your guests were wonderful, and we would love to host you in the future!
Verifizierte Bewertung

8/10 – Gut

Julie S.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Nice place and location

Great location and set up. We enjoyed our he games, foosball table, and hot tub. We had a few small glitches ( grill didn’t work, etc) but the management was responsive. Great for 1-2 families with a close location to the slopes ;)
Aufenthalt von 3 Nächten im Februar 2021
Antwort von VrboOwner am 12. Feb. 2021
We truly appreciate your valuable feedback and we'll improve more in the future. Thank you for being great guests and taking such good care of our property and we would love to have you back soon!
Verifizierte Bewertung

10/10 – Hervorragend

Constanza A.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Vacation

It was such a great experience. Great communication with property owner. Had a complete blast! The location was spectacular. Will definitely want to do this every year!
Aufenthalt von 2 Nächten im Dezember 2022
Antwort von VrboOwner am 8. Jan. 2023
Thank you for your glowing review, Constanza! We always make sure to try to provide the best service to our guests. We hope to serve you again in the future.
Verifizierte Bewertung

10/10 – Hervorragend

Sara K.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Xmas weekend

Great and spacious property! cannot beat the location!!!! We were able to get in touch with someone very quickly if needed. we had a wonderful Xmas!!!!!!
Aufenthalt von 3 Nächten im Dezember 2021
Antwort von VrboOwner am 8. Feb. 2022
Thanks for your incredible review! Glad you enjoyed the views! It was great hosting your group.
Verifizierte Bewertung

10/10 – Hervorragend

Joshua H.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Good layout and easy walk to slopes

Layout worked great for two small families. Hot tub was perfect and property managers were very communicative. Had an issue with a fire alarm battery overnight and the hot tub temperature one day, but both were addressed promptly. Would definitely stay here again!
Aufenthalt von 4 Nächten im März 2021
Antwort von VrboOwner am 20. Apr. 2021
We truly appreciate your valuable feedback and are happy that we remediate the issue. You all were a pleasure to host and we are so glad we could accommodate your requests. Thank you for being great guests and taking such good care of our property and we would love to have you back soon!
Verifizierte Bewertung

10/10 – Hervorragend

James P.

Gut: Sauberkeit, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Perfect location

Located a few steps from Snow Summit Lodge and lifts, this location was stellar! The house was clean and the beds were very comfortable. Check-in was a bit weird but I think that’s mostly due to the rules/regulations of the city. Great stay and would do it again!
Aufenthalt von 2 Nächten im März 2023
Antwort von VrboOwner am 28. März 2023
Thank you for sharing such a lovely review, James! We would be thrilled to host you again soon!
Verifizierte Bewertung

8/10 – Gut

Isaac B.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Overall wonderful

Excellent communication when things were wrong.
Aufenthalt von 5 Nächten im Juli 2023
Verifizierte Bewertung

6/10 – Okay

Miles T.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Everything was great except a few important things

The staff were great. Super helpful and quick to answer my questions. The place itself was pleasant. A few complaints: mattress was terrible, shower pressure was terrible, no hot pads in the kitchen.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von VrboOwner am 8. Juni 2024
Thank you for your feedback, Miles! We're glad to hear that you found our staff helpful and responsive. We apologize for the issues you experienced with the mattress and shower pressure, as well as the missing hot pads in the kitchen. Your comments are valuable, and rest assured that we've addressed these issues promptly to ensure a better experience for our future guests. We appreciate your understanding and hope to host you again in the future!
Verifizierte Bewertung

8/10 – Gut

Yolande H.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Great location

Overall the stay was great. We had a few hiccups. Needed some kitchen basics and the spa cleaner turned down the temperature of the hot tub. When the teens came back from a day of snowboarding it was cold. The management company was quick to respond but water takes time to heat up. They need to fix the fan in the about the bedroom because in the master, you hear it click all night long if it is left on. We would rent again.
Aufenthalt von 7 Nächten im März 2024
Antwort von VrboOwner am 23. Apr. 2025
Thanks for your feedback, Yolande! We're glad to hear that you had a great stay. We appreciate you bringing up the kitchen items and the hot tub issue, and we're glad our team was quick to respond. We'll look into the fan issue as well to ensure everything is working smoothly. We’d love to welcome you back anytime!
Verifizierte Bewertung

8/10 – Gut

John N.

Gut: Check-in, Kommunikation und Lage

Wasn't as clean as expected.

Overall was okay, just issue with what was expected and showed in pictures wasn't what was there.
Aufenthalt von 4 Nächten im Juli 2022
Antwort von VrboOwner am 24. Sept. 2022
We truly appreciate your valuable feedback and we’ll improve more in the future. Thank you for being great guests and taking such good care of our property and we would love to have you back soon!
Verifizierte Bewertung

10/10 – Hervorragend

Dustin P.

Gut: Sauberkeit, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Big Bear Work Trip

Great experience. Took a client to Big Bear to ski snow summit. Love the proximity to the mountain. Check-in process could have been improved. Had to reach out many times to get instructions to enter the unit. Made for an anxious day as we were coming up at night and had no other place to stay. Got instructions about an hour before we made it to the cabin. One other small thing was the coffee pot was cracked so had to get coffee at Starbucks. Outside of that, all good.
Aufenthalt von 2 Nächten im März 2023
Antwort von VrboOwner am 14. März 2023
Thank you for taking the time to review, Dustin. It's wonderful to hear that you had a great time during your visit overall. Rest assured we'll do our best to address the issues you pointed out. We always aim to provide a great experience for awesome customers like you. Thanks again!
Verifizierte Bewertung

8/10 – Gut

Isaac B.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Overall a great location and excellent customer service.

Second time staying here. The master bedroom is extremely comfortable. The downstairs bedrooms: mattresses extremely uncomfortable. Can feel springs poking into our backs. The downstairs beds squeak if even just turning over. Woke up so sore. The customer service is excellent. Would be nice to have a TV in both of the downstairs bedrooms. The fan in the room with the bunk beds rattles and had to be turned off. Amenities are great though. The mattresses however: ouch.
Aufenthalt von 2 Nächten im August 2023
Verifizierte Bewertung

8/10 – Gut

Marcio S.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Excellent location and cozy accommodation.

This is an excellent house located really close to the slopes. Our family was very happy with the selection, as we had 2 kids (6 and 5) and it was very convenient to go back to the house in the middle of the day to have lunch and get some rest.The house is very well maintained and very cozy and comfortable. The reasons why I did not give a 5 star rating may seem trivial, but worth mentioning.- not enough knives for 8 people to eat at the same time;- no placemats, so there is a risk of ruining the wooden table;- only one kitchen towel, so it makes it hard to manage cooking and cleaning at the same time;- now, for the most important. The dishwasher needs to be deep cleaned ASAP. The dishes were coming out as dirty as they went in and, when I looked inside, the bottom filter was very dirty, so we ended up hand washing (or rewashing) most of the dishes. Which makes my earlier point of only one kitchen towel a little more relevant.
Aufenthalt von 3 Nächten im Januar 2025
Antwort von VrboOwner am 27. Jan. 2025
Thank you so much for your feedback, Marcio! We’re so glad to hear that the house was a great fit for your family and that the location near the slopes was convenient. We truly appreciate you bringing up the issues you encountered, especially with the knives, placemats, kitchen towels, and dishwashers. We will address those concerns right away to ensure future guests have a better experience. Your input is valuable, and we hope to host you again soon!
Verifizierte Bewertung

6/10 – Okay

Blaine T.

Gut: Lage
Verbesserungswürdig: Sauberkeit und Check-in

Convenient Location

The location is walking distance to Snow Summit which is great. The road is busy, but you can just walk to the lifts. The house was not very clean when we arrived and smelled badly of cigarette smoke. The communication with the rental agency was difficult because there was always a different person contacting you and then there was no follow through. The hot tub had not been cleaned and no one was sent out. Overall, it was fine and there was a lot of room, but we would not stay again and not recommend this property. Especially because the cleaning fee was so high and the house was dirty.
Aufenthalt von 2 Nächten im März 2023
Antwort von VrboOwner am 4. Mai 2023
Hi, Blaine. We’re usually known for our exceptional guest experiences, and we regret that we didn’t live up to those expectations here. This is definitely not what we want for our guests! Utilizing your feedback, our team plans to address the issues you pointed out. We appreciate your feedback as we are always looking for ways to improve!
Verifizierte Bewertung

6/10 – Okay

Jodi A.

Gut: Sauberkeit und Kommunikation
Verbesserungswürdig: Check-in, Lage und Genauigkeit des Onlineauftritts

The cabin is beautiful and very comfortable and fit 6 adults nicely

The check in process was confusing and complicated when it didn’t need to be. The jacuzzi broke twice so only used it 2 days out of 5. The shower head in the master needed replacing and was the second day. There was a flood in the carpet at the foyer from recent rains. The next day they had a guy with a rug doctor and someone to fix and clean the jacuzzi. The kitchen was I’ll equipped for anyone to cook meals which we did everyday. It’s on a very busy street which I guess we should have guessed being it’s on Summit Blvd and at the base of Snow Summit. We did not know it has a lot of traffic due to mountain bikers. However, we really enjoyed our stay with our family of 6 adults. We played board games that were offered. Played corn hole in the back which we brought. Should be offered. And had great meals around the large, family style table. I would not rent this cabin again due to the traffic noise, jacuzzi issues, water pressure and I’ll equipped kitchen. But we made the best of it. AvantStay who is the management did reply quickly but there is a big difference between a management company running a vacation rental vs a family. I’ll choose a family vacation rental everytime because they care and use it themselves so it’s well equipped and spa like. This was not that!
Aufenthalt von 5 Nächten im August 2022
Antwort von VrboOwner am 19. Sept. 2022
Thank you for sharing, Jodi! We take these concerns seriously and will use your feedback to improve moving forward. Thanks for being such a great guest!
Verifizierte Bewertung

6/10 – Okay

Sarah N.

Gut: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Check-in und Kommunikation

This property is in a great location and very comfortable.

Actually renting this place was somewhat of a nightmare. We had a originally booked a weekend in February for skiing, however due to a state of emergency being declared in the area and all roads being closed, we were not able to access the property. The property would not consider a refund even though hotels and rental agencies (they won't let you even mention. The other one in your review) were all giving refunds . I contacted VRBO who got them to agree to reschedule then they told us we had to reschedule within 30 days and the only dates they had open were weekdays. Vrbo got them to agree to extend that for 60 days, which still wasn't ideal. They wouldn't even let us chose another property that was available at a time that worked for us. When we finally got to the check in process it took several emails and texts because they first told us we had a 2 hour window during which we had to check in in person. When I told them we wouldn't be arriving by the 6pm time their office closed, they did send me a code to access the property, but not the address. That took another several messages in which they kept telling me I had to check in in person and fill out some form that I had already filled out. And then when we did arrive at 11pm at night the code to the door didn't work, and there were no street numbers on the house, so we had to guess based on pictures, and the house next door is identical. All in all, the place is great once you finally get in. The property management company AvantStay is a nightmare. Having to take our ski trip after the winter snow was done and well into slushy spring skiing was a bummer. Had they just let us rent a different place earlier in the season it would have been a lot better
Aufenthalt von 4 Nächten im April 2023
Antwort von VrboOwner am 25. Apr. 2023
Thank you for taking the time to share your concerns with us, Sarah. Though it’s never easy hearing that we’ve disappointed one of our guests, we appreciate you taking the time to share where we fell short. Utilizing your feedback, our team will do its best to address the issues you pointed out. Should you decide to give us another chance, and we sincerely hope you do, please reach out to us so we can give you an extra special experience.
Verifizierte Bewertung

10/10 – Hervorragend

Ramona H.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Weekend Getaway with the Family

Overall we had a great time. We ran into a small snag with check in but the management team handled the issue quickly and refunded our early check in. On the first night we came home to no hot water (tripped breaker) but like the issue with check in the management team sent someone to fix the issue and it was taken care of in about 20 minutes. The cabin was clean when we arrived, the instructions for the heater, and hot tub were posted and easy to understand, the kitchen was well stocked with pots/pans and utensils. The only things that could be added as a convenience would be salt, refills for the seasoning tower and cooking spray. Other than that I was satisfied with the set up and there was list on the refrigerator of the local stores to pick up anything I needed. The location was the reason I booked the Jackhorn, we're a family seven with teens and small children. Our older kids were able to walk to and from the cabin after snowboarding while I was able to play in the backyard snow with the little kids. Later my husband and I were able to hit the slopes together while the kids watched movies. It's literally a 2 minute walk to Snow Summit. We had a great family weekend, and our kids are happy!
Aufenthalt von 2 Nächten im Dezember 2021
Antwort von VrboOwner am 3. Feb. 2022
Ramona, we are thrilled that you had a wonderful stay with us! Thank you for your review, and please come back any time.
Verifizierte Bewertung

8/10 – Gut

Cindy A.

Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Great location for all Big Bear activities!

Just what we needed for a spur-of-the-moment getaway!
Aufenthalt von 2 Nächten im August 2021
Antwort von VrboOwner am 3. Sept. 2021
We truly appreciate your valuable feedback and we'll improve more in the future. Thank you for being great guests and taking such good care of our property and we would love to have you back soon!

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Zu Gast bei AvantStay

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At AvantStay, we pride ourselves on our guest experience. We do the trip planning - so you can spend more time on vacation. With 24/7 customer support, a dedicated concierge, and tech-enabled touchpoints from the moment you book to an easy and seamless check-out, we make your experience as carefree as you could possibly want it to be. AvantStay features 500 homes in 30+ destinations and is growing quickly. For any questions about your next trip, please don't hesitate to reach out directly and we'd be more than happy to help your vacation come true.

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