2/10 – Ungenügend
Dawn K.
24. Apr. 2024
Verbesserungswürdig: Sauberkeit, Check-in und Genauigkeit des Onlineauftritts
DIRTY, LIVED IN HARD, NOT ELEGANT
My husband and I rented for month of March 2024. We deep cleaned for 10 hours. Filthy stained furniture inside and outside, had to cover with sheets to sit. Food, hair, medication and dog treats in and under furniture in all rooms. Dried dog poop, broken shower handle, broken clothes dryer, food, hair, and mold in kitchen drawers, on appliances and in-between them. Thick grimy dust on all ceiling fans and fake leafy plants. Cigarette ashes in lanai, entire king mattress heavily stained with urine, dirty blinds, food stained curtains, roaches, evidence of mice, no cleaning rags, no mop, no bleach, none or next to none of the condo supplies listed in guest binder were available. Kitchen full of antiquated items. We had to buy baking pans, sheet pans, food thermometer, soup/cereal bowls, mop and cleaning supplies. March was our 3rd month in FL and I needed my inhaler for the 1st time, most days while in this condo as I was very symptomatic. Cold showers for 5 days until handle got fixed. Other concerns ignored. From Olga "I know some people have different views on clean and super clean." First impression condo was vacuumed, sinks, tub and toilet clean and told Olga that. As we wiped everything down with sanitizing wipes we saw how dirty it really was. We felt 'stuck' like we wouldn't get our money back if we left, no where to go but home. We did end up leaving 4 days early because of unhealthy environment in condo. I have photos of all mentioned. Need more space for review.
Dawn K.
Aufenthalt von 30 Nächten im März 2024
