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8/10 – Gut
Amanda K.
3. Nov. 2022
Great Trip!
Location was awesome! Views unbelievable. Check in and check out was simple and fast. Kitchen and bathrooms cleaned and well stocked. Towels very fresh and clean. Beds VERY comfortable. Whole resort was awesome! . Few recommendations: 1. Wish there was a keypad and not actual keys. Pain to carry with us. Door only locked WITH key from outside.
2. Beach locker was disgusting. Almost wished it were empty rather than having Rusty beach chairs and other things not appropriate to touch.
3. Floors were Dirty. We have a crawling baby who was BLACK on hands and knees. Toys rolled under beds and couches and inches of dust and sand under them. Since we stayed at beginning of season we feel they should have done thorough deep clean prior to start of season. Furniture and floors way too dirty and dusty. Under bed was a large piece of broken ceramic. Fortunately we found before baby. We did call about this and they sent someone. We very clearly asked if we could be there while they cleaned cause baby needed to sleep and they said no problem. However when cleaning staff showed they could only clean with us gone. Big misunderstanding between Vacasa and cleaners. So we did it ourselves. That being said they did call us again and offer to come another time. It was just too much to schedule.
Despite the recommendations, we would still book again. Great unit overall!