Wandern & Angeln! Waldiges Familienrefugium in Interlachen

Thank you for your feedback. We work hard to ensure a comfortable stay, and we're sorry to hear that the home was warmer than expected upon arrival. Our team inspected the A/C unit right after your stay, and a service technician confirmed that the system is fully functional and operating as expected. We appreciate your stay with us as we remain committed to providing a great experience for all future guests.

Thank you for the kind words about our responsiveness and the location, and for taking the time to share your concerns. We're sorry the outlets, light fixture, and other maintenance items weren't in proper working order — your feedback has prompted a full inspection of those items so they can be addressed for future guests. We're also sorry the countertops and other areas weren't cleaned to the standard we aim for; we've addressed this with our cleaning team and scheduled additional quality checks before future arrivals. We understand the pricing didn't align with your expectations given these issues, and we appreciate you bringing all of this to our attention so we can improve.