Charmantes Jahrhunderthaus mit 3 Schlafzimmern fußläufig zu Innenstadt und Theater.

I have to admit, I was genuinely surprised by your review. I’m not taking it personally, but this is my home when it’s not rented out, so I do care about how it’s presented. That said, I have to respectfully disagree with the idea that the house was “dirty.” We use professional cleaners after every stay, and I personally inspected everything before your arrival. The carpets, washroom, kitchen, and even the fridge were spotless. I’ve stayed in rentals all over the world, and honestly, I’d be thrilled to walk into the level of cleanliness we consistently provide—something our other reviews also reflect. Still, I’m sorry it didn’t meet your expectations. About the TV: I did mention that we don’t have cable and that the TV is set up for streaming apps only. To watch Netflix, Prime, or sports, guests simply log in with their own accounts—pretty standard for most rentals these days. The instructions are basically: turn it on, pick an app, enjoy. Most guests spend their time at Festival shows, restaurants, or exploring the charm of Stratford, so cable TV hasn’t exactly been a deal‑breaker. But again, I’m sorry this wasn’t what you were hoping for. All dishes were washed before your stay. If there were water spots from air‑drying, I get how that might look, but I promise everything was clean. As for the windows, not all of them have screens, since we have central air conditioning we would prefer windows to be closed while it’s running. Ants are… well, ants. They love this time of year. We do our best to keep them—and their friends, the spiders and flies—out of the house, but occasionally one sneaks in. I’m sorry that happened during your stay. I’ll try to negotiate with them to only visit when the place is empty. Regarding linens: we don’t use brand‑new ones for every guest, but everything is thoroughly washed after each stay. We replace items as soon as they start looking tired, and we’ve recently added new ones to the closet. I’m glad you at least found them clean — small victories. Cheers, Brent

Thanks for the review and we are glad you enjoyed your stay In our home although you experienced some issues. It is unfortunate that the propane tank needed refilling. This does happen and we would have addressed this for you if we had known. We attempted to fix the door lock on the same day it was communicated to us, however, no one was home when we arrived and we did not want to enter the premises to attempt a fix without permission to enter. It appears a lock button function on the lock was pushed that kept it from unlocking. All is good now with the lock. What items did you feel we were missing in the kitchen? We have a 12 pc set of dishes and a collection of pots and pans. It would be helpful for us to know what we can address for future guests. Cheers