Anspruchsvolles Kingston Refugium nahe der Uferpromenade

Thank you for your feedback. We’re glad you enjoyed the convenient foreshore location and found the apartment clean, tidy, and well-equipped for your stay. We appreciate your note about the garbage area instructions — we’ll review this to ensure the directions are clearer for future guests. Regarding the cleaning fee, this is a standard charge applied at booking to cover professional cleaning and preparation of the property before and after each stay. Overall, we’re pleased to hear you had a great stay and hope to welcome you again in the future.

Thank you for your feedback and for your kind words about the apartment. We’re pleased to hear you found it wonderful overall. Regarding the key collection and return process, this is part of our security and accountability procedures, which apply to all stays to ensure keys are safely tracked and the building remains secure for guests and residents. While we understand this differs from some other accommodations, the photo confirmation helps us maintain these standards consistently. We appreciate your comments and hope to have the opportunity to host you again in the future.

We’re pleased to hear you enjoyed the cleanliness, location, and overall comfort of the property. However, we also acknowledge the issues raised during your stay and sincerely appreciate you bringing them to our attention: Lockbox Accessibility – We understand that the current lockbox setup may pose a challenge for some guests, especially older adults. We are reviewing alternative access options to make this process easier and more convenient in the future. Smoke Alarm – We regret that this could not be resolved during your stay. The issue has since been reported to our maintenance team and flagged for urgent repair. Power Points – Our team has also logged this concern for inspection and resolution to ensure full functionality for upcoming guests. Your comfort and safety are important to us, and we thank you for your patience. We hope to provide an even smoother experience if we have the opportunity to host you again.