2/10 – Ungenügend
Tira U.
28. Mai 2025
Gut: Check-in
Verbesserungswürdig: Kommunikation, Lage und Genauigkeit des Onlineauftritts
Misrepresented accomodations
When I booked, the listing was titled "Quiet stay near Guelph's best", but it was anything but quiet. There was no mention of children, yet a baby cried and screamed for 3 of the 4 hours I was there. I left early because I had messaged the host that I needed a quiet place to decompress during a difficult memorial visit.I even recorded a video from inside the room with the door closed to show how loud and constant the crying was, but reviews only allow photo uploads, and visually, the room looked fine.The room was clean and nicely furnished, but the ad implied a private bathroom — it’s actually shared with the hosts. I’d been looking forward to using the bathtub for a relaxing soak, but the shared setup and less-than-clean condition made me uncomfortable and aside from poking my head in I didn't use the bathroom at all.The listing also claimed “blackout blinds,” but only had heavy curtains, which don’t function the way actual blackout blinds do. With insomnia this is important.It’s also not near much, especially without a car. The closest place was a 30-minute walk to a Tim Hortons — not exactly “Guelph’s best.”I explained that I understand babies cry and can’t be controlled, but had I known children were on the premises, I would’ve booked elsewhere. The host didn’t apologize, and I haven’t received a refund despite leaving after just 4 hours.The title has since been changed, but the listing still needs updates to accurately reflect the amenities and environment.
Tira U.
Aufenthalt von 2 Nächten im Mai 2025
