4/10 – Schlecht
kevin c.
13. Feb. 2024
Gut: Lage
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts
Ski weekend group of 8
Our group has been to 5 different Canadian ski towns. Always have received great reviews and given great reviews.
The house location is good for Big White, but the layout is not ideal for a group of 8 as there are no large spaces for the group to be together. The lower bedrooms are tiny and don’t really fit adults in those bunkbeds very easily.
Laurinda (the owner) needs to hire vacasa or a rental management company. She is an out of town owner who doesn’t have the ability to currently manage her house.
Upon check in, we reached out to her to address several issues and she clearly did not have any interest in assisting with the following issues:
-no soap/no shampoo (she said she no longer supplies them)
-the washing machine is broken which she informed us about upon check in and several of us planned to use the laundry.
-there is no tv service and non canadian streaming services don’t work in canada. There are 7 controllers upstair by the tv-good luck.
-no kitchen knives or sponges to prep a meal.
-bbq had no propane
-upon check in she told us we are required to take our garbage with us which would have been nice to know before hand.
We drove to kelowna and bought her shampoo, a broom, sponges and a tank of propane. You are welcome Laurinda.
Needless to say, we were not impressed.
kevin c.
Aufenthalt von 4 Nächten im Februar 2024
