Nahe am Strand. Beheizter Pool & Whirlpool, Tennis; zu Fuß zu allen Annehmlichkeiten

It wS miserable gor both if us. For someone who claims he regularly books at the Ritz carkton,but was outraged about the damage deposit required: didn't wNt to pay $119 for danage insurance and didn't want to gave a "hold" on his credit card fir $5,000. O repeatedly told him those are the two options. Either choice is handled by vrbo not me! But he wanted what he wanted which wasn't am option. I do t know wht he woukd prefer to rent my unit when he prefers the Ritz carlton!!!! Not a good fit to say the least. Vrbo: do not discredit me or move lower in listing order because the guest didn't luje your method if collecting a damage deposit, when though it was explained to him over and over and over. I soent far too much time trying to explain these things to him and even verifying policy with vebo. If y costed my time at my billing rate, I didn't make any money on this 4 day rental!! I usually have very good, respectful guests who clearly understand the policies and are willing to follow them. I dont want guests who think the rules dont apply to them!!

Thanks Tammy. I do apologize on behalf of the property management regarding your son's large truck. Even though it very neat and clean and your son was extremely polite, the property management needs to adhere 100% to their rules, and some times they go overboard in their efforts to enforce the rules. I do apologize for the administrator who was so rude to your son. I know he was 100% very polite.

Thanks Esta & Paul. U are always welcome back:)

Thanks Martin. I so appreciate how nice and neat and clean you left the condo. Hope you have another reason to visit sunny south Florida :)

Thank you Gary. You and Gail were wonderful guests and I appreciate how much you enjoyed your stay and how well you took care of the condo. Look forward to hosting you again :)

Great to meet you & your family:) look forward to ur return:)

Mary was very pleasant to speak with. However, it was evident that she exercised no control over her two children. It is also evident that while she verbally agreed to the stipulated guidelines, she did not follow through with any actions to leave the condo in the condition that she found it in: clean & neat. Due to this experience I have changed the age of children allowed in the unit to over 12 years old. I can review on a case by case basis requests for perhaps a younger child. Last December I had a family with a 10 year son who was very well behaved and his mother made sure he cleaned up his messes. This was not the case with Mary and her children. I was disappointed that Mary both tried to leave before I could do a required walk through at the end of her stay. I was horrified when I went into the unit and saw the condition of the unit. The sheets had not been taken off the bed. I allowed Mary to check out 4 hours later than normal checkout with the agreement that the sheets be washed and dried. They were not washed or dried. The entire unit was left in a mess. Pieces of food snacks were scattered all over the floor in the living room, dining area, and kitchen. I ask that the refrigerator be cleaned out of all food stuffs, and it was not. It was full of rotting fruit and half finished dairy beverages. Even the coffee pot still had the grinds in the basket and had not been cleaned. There were dishes in the dishwasher but it was evident at the dishwasher had not been run. I ask my guests to wash and dry all dishes and utensils and store them properly. It took 2 more hours than usual to clean the unit. The kids or one of the children was playing so actively in the bathtub that a lot of water spilled out of the bathtub and flowed into the unit downstairs. Luckily the owners of that unit were very understanding, and there was minimal damage! But their ceiling was wet. Mary used every single additional bath mat and towel to soak up the excess water and then left the drenched mats and towels on the floors. There is a washer/dryer in the unit with detergent. These could have at least been dried to avoid damage. Had the items overlapped onto the wood flooring, there would have been a very large repair bill. (in to the thousands of dollars to replace damaged flooring). I really hesitated to leave a bad review. However, in fairness to other unit owners, i wanted the truth to prevail.

Thanks Terry. It was wonderful to host you. You are exemplary. I hope your travels bring you to Jupiter Bay next year :)

IT was a pleasure hosting you. I hope you consider staying at the unit again next year :)

HI Brandi, Thanks so much for your lovely note and for taking such wonderful care of the unit. I am so glad you had a great time. I look forward to seeing you again :)

So happy you enjoyed your stay. Look forward to your return in 2025 :)

I am so happy you love the condo as much as I do. Look forward to your return in December :). You two are the perfect guests!!

Thanks for being such great guests and taking such good care of my unit. Hope to see you back again :) Book early for the 2024 winter!! Or come and enjoy our balmy weather from October 15th onward :)

Always a joy to host you two!

Thanks so much :) I look forward to your return next December. Your slippers await you! Wishing you a wonderful summer !!

Thanks Jodi. Thanks for taking such great care of the condo. I look forward to hosting you again :)

Thanks Stephanie :) It was a pleasure hosting you. I look forward to your return. :)

Great to see you again :) Thanks for taking such great care of my condo. Best of luck in your championships :)

HI Kari and Theron, I really enjoyed hosting you two. I so appreciate you taking such good care of the condo. I hope to see you back again, when traveling gets easier!

Thanks Jim. Thanks for being so responsive providing information required by the property administrator :) Glad you had a great time. Hope to see you again soon :)

And as soon as I knew there was a problem, the hot water heater was replaced the same day, as was the thermostat for the AC. The thermostat had stopped working and thus the fan wouldn't off. So glad i could have these items fixed with minimum interruption to my guests :)

Looking forward to your return in 2023. Thanks for being such great guests :)