4/10 – Schlecht
Alonzo Z.
25. Apr. 2023
Gut: Check-in
Verbesserungswürdig: Sauberkeit, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Disappointing
Despite having Daniel there to assist and welcome us- he was nice and helpful. The stay itself was disappointing as I know I did not get what I signed up for originally.
A Plus was the pool and garden, lake view -very relaxing.
Privacy- was not always available as property caretaker lives right next to the villa we stayed in, which was off putting.
Cleanliness- in the villa 1 cleanliness was subpar and we chose not to cook there because appliances are dated, didn’t appear clean and there were constant small ants on the counter I had to clear off. The Small room with two beds first night there was an unwanted large flying insect guest which was another red flag & made us decide to only stay that night and checkout earlier than what we scheduled/paid for.
Comfort- beds uncomfortable and squeaky, noise of the fans was loud so we turned it off and unfortunately it made the room hot but we were not comfortable cracking the windows due to potential insects coming in. Bathroom in the main living/dining room space
Is dated, little water pressure.
Distance- an hour away from airport although originally the location we choose notes it being close to Chapala, Ajijic and airport. It is about 30 mins from Ajijic.
Hopefully this feedback will help you with making necessary changes and accommodations for others who may decide to stay there.
Alonzo Z.
Aufenthalt von 4 Nächten im April 2023
