2/10 – Ungenügend
Sadie S., Berkeley, CA
6. Sept. 2023
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Really a bummer staying here
The house smelled so strongly of cat pee it was a pretty miserable month-long-stay for us. Previous tenants' cats had been urinating and defecating in the basement which has an open stairway directly into the kitchen. We let the owner know and she acted surprised, but I have no idea how you don't catch that after what looked like months of it. People had thrown cat litter on top of the old pee but nobody ever cleaned it up. Turning the air conditioning on magnified the smell 10x so we had to leave it off in a 100+ degree heatwave.
The place wasn't very clean- dead bugs in the windowsills I had to vacuum out, missing shower curtain so we had to wait a day to even shower, old trash under the clawfoot bathtub and old used soap, and a wad of damp laundry left in the dryer.
I have never had a stay so uncomfortable or lacking any amenities. We didn’t feel like it was safe for us to stay in with the level of ammonia smell but we had no other options so we just left the windows open and my husband cleaned up as much as he could to try and get the smell under control. My one-year-old had a nose bleed for two days that would not go away and obviously I can't definitively say it was from the cat pee smell, but I have to wonder, as he's never had a nosebleed before that.
So sad to have booked this place. The owner was nice enough in conversation, but I feel a little betrayed we spent our hard-earned money on this place and put in the effort to fly here with our one-year-old.
Sadie S.
Aufenthalt von 30 Nächten im August 2023
