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4/10 – Schlecht
Katie F.
4. Mai 2024
Unclean—and a real shame
As noted by other reviews, this home is in desperate need of a thorough cleaning. There was a fine layer of dust on most solid surfaces and blinds, cobwebs in most window corners, and crumbs on the floor and table. There were a few hairs on the bedsheets (we brought our own just in case). Several things did not work, including the TV in the main floor bedroom, and the sink in the basement bathroom would bubble up when a toilet anywhere else in the home was flushed. The heating and cooling were finicky…upstairs was quite warm, downstairs was freezing with no extra blankets anywhere. Most notably, the main bedroom upstairs window doesn’t open, so in the (unlikely) event of fire there’s actually some danger.
The amenities were as described in the listing, and though well-worn were fine. Beds were comfortable, and the kitchen had the basics we needed. There was plenty of room for sleeping and the layout was convenient for our group.
I’m most disappointed that the number and recency of reviews related to cleanliness and maintenance has not prompted the owners or Vacasa to mitigate the issues. Apologies and acknowledgements online don’t actually solve the problems. This could be a real gem if time and attention was paid to address the feedback.
