4/10 – Mangelhaft
Lauren P.
15. Aug. 2025
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
When we checked into the unit, it was immediately apparent that this condo is not as advertised. The common area furniture was completely different than pictured, and not in a good way. The couches are filthy, full of embedded human hair, and very worn—they look like they came straight from a frat house. There was food and dirt under most if not all of the furniture and on the rugs, even an empty beer can under a dresser. The chairs around the dining table are cheap, very worn and too short for the height of the table itself. The short game-style table and puffy ottomans were gone. There is missing hardware in several bathrooms, including the basics like toilet paper holders. The patio furniture is completely different than advertised. Pretty much everything was cheap from the silverware to the linens and towels. Most alarming however is the mold above the stove range and in the bunk room bathtub—you cannot bathe a child in this. I sent this feedback at the beginning of our stay, and instead of receiving a phone call from the Property Manager with a remedy much less an apology, I was lectured for over 10 minutes about my feedback. I was also told that the unit is typically listed at a higher rate per night…so that should make me feel better about these conditions? It’s not peak season, many of the units are at a lower rate this time of year. My family and I absolutely loved Turquoise Place, but I will never use rent a unit from this property management company again.
Lauren P.
Aufenthalt von 5 Nächten im August 2025
