6/10 – Okay
Lauren O.
13. Sept. 2023
Gut: Check-in, Kommunikation und Lage
Verbesserungswürdig: Sauberkeit
Incredible Views But Disappointing Stay
I’m writing this review to warn anyone looking to rent the property to take a look at how much the hostess fees are compared to the rental fee. We knew the fees would be high, but also expected the quality of the property to match the expense of the fees. However, this property doesn’t meet the expectation that should be required for the price. The views are beautiful, but unfortunately the cleanliness of the property truly takes away from the enjoyment, as well as how outdated the property is. The carpets are filthy (stains everywhere), and the hardwoods were so sticky I had to wear socks the entire time. We also had 2 large hairballs come out of the upstairs jacuzzi. Our expectations of this property, did not match the cost it was to rent/hostess fee. Additionally, th second night our air conditioner wouldn’t turn on, and we had to sleep with our kids downstairs. I think the outdated interior and the air conditioner problem would be much more acceptable if the hostess fees weren’t so outrageous along with the dirtiness of the property. Simultaneously, the property manager responded quickly after we expressed our concerns, but all that was communicated was “I’m sorry.” It appears that their willingness to make money off the property is more concerning than pleasing their customers. Renters beware.
Lauren O.
Aufenthalt von 2 Nächten im September 2023
