2/10 – Ungenügend
Jill H.
28. Aug. 2023
Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Not what I expected
I am not one to complain, but this what not what we expected for a family with kids varying from a an age range from 6-16. This property is for young adults who do not care about cleanliness. For the amount of money that we paid to stay in this property rental, you would think the property would be better taken care of. The place is spacious & the view is beautiful from the top deck. The first day we had no hot water. I kept sending messages via VRBO with no response. I had seen with other reviews, the lack of response from the property owner was an issue. Thankfully the men that stayed with us know a thing or two property maintenance. In the disclosure, it states the patio and deck are not child proof. They need to rephrase that. The deck is not safe to all ages! My son and nephew were leaning against the railing.. not climbing.. and the top of the railing fell off. My son and nephew fell off the deck, not the top, but the platform leading up to the top deck. They left with some serious scrapes from the fall. That could have been my mother or father in law, using the railing to get up the stairs. That is what railings are for, support. Again, thankfully the men know a thing or two about fixing a deck railing. Not to mention the entire deck is not to code. It’s illegal now a days to even have those types of decks. With the money you charge per week, I would seriously invest in the safety of your property. You also need a better cleaning crew. Lots of cobwebs. Futon is gross.
Jill H.
Aufenthalt von 7 Nächten im August 2023
