Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
When we arrrived we had been told we could check in early but we did not arrive until 4:30 to find the property had not been cleaned. The condo itself was fine but we had not been advised that the entire property is still under repair construction with yellow tape on many areas and security at the entrance to allow entrance. The property as a whole is not being rented yet due to the repairs. We visited with one of the permanent property residence and realized that all property owners had to sign indicating that they would advise anyone staying there of the condition. we did not receive that information. While the interior of the property was fine, there were workman around all the buildings repairing, hammering, roofing, etc. The Island Retreat management was not renting out units yet and asked that we sign a release of liability for anything that might happen to us while on the property. The communication between the remote property management and the local management company was delayed and therefore not very satisfactory. Both attempted to help us but it was simply not a very workable arrangement. We left 2 days early and appreciate the refund of those days, but we feel like we were mislead about the conditions and charged for a condo that was in an area not yet ready to be rented. We make several trips a year to port a and have rented many condos, houses, etc. We have never left early but this was really disappointing. We are anxious to spend time there and had we known the real situation, we might have even agreed to it. But to not be told and then have to deal with the many problems was just not acceptable. We are looking for a place to rent for the month of October as we have done in the past. But we will not use Turn Key because of these many problems, too numerous to list in this short paragraph. You may contact me for further details.