4/10 – Schlecht
Reyna H.
5. Aug. 2023
Gut: Kommunikation und Lage
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
Lots of room but hardly cleaned
We got the text that the house was ready earlier than we were originally told so it was nice to get in early, however, the house was not clean. We would have gladly waited to get in if it meant things were clean. Upon arrival, the code sent would not work. We had to call to get the code reset. Later in the week, the code reset to the original one. We were never told it was going to be reset. Figured it out when we couldn't get into the house.
The house had more than enough room for our 5 adults and 4 children. However, that was about the only good thing. The kitchen floor was sticky, kitchen counter was dirty, carpets had not been vacuumed, mattresses were not comfortable, deck had nails sticking up, cobwebs, and dishes in the cupboards were not all clean. We had to re-wash nearly every dish and pan that was taken out before it could be used. We know that this is the responsibility of the previous renters but it was frustrating. There were also multiple plastic toothpicks found throughout the house. Wrappers were under the bed and tables.
On the second day we called the realty company to make them aware of the lack of cleanliness and they sent cleaners back out to vacuum and mop. After they left, the plastic toothpicks were still all over.
In one of the bedroom drawers, we also found CBD gummies and a vape pen left by the previous renters. Luckily, it was found by an adult.
Distance to the beach was good but house needs to be thoroughly cleaned. We won't be returning.
Reyna H.
Aufenthalt von 7 Nächten im Juli 2023
