2/10 – Ungenügend
Erica G.
7. Apr. 2021
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Horrible place
We drove three hours from San Francisco to get to this place when we arrived it was already almost 6:30 PM this was nothing as it stated on their VRBO ad it was nothing like any rental on VRBO where you get rules location of the key lock anything when we arrived it was excluded way in the back gate like a ranch gate it was the back of the yard of this place was like the Blair witch Project no protection and nothing the people that were walking around there they had like bungalows in tents it was just weird and very uncomfortable me and my sisters decided not to stay in the property manager told us that he will return our money but he doesn’t have our money we have to call VRBO so we did we drove all the way back tell me he’ll call VRBO no one answered until Saturday morning we hadTo drive all the way to Windsor California we had to look for a hotel we were fortunate to find the Hilton hotel with three with three rooms and pay another $305 for two days and VRBO already had taken $2000 out of my bank account call Saturday morning and VRBO said that the property manager stated that he would give us $900 back by you we did not stay here in this property I had emailed Nails where the keys were located out and he said other inside the house so mean the door was open like when people walking around with no mask on nothing and I rented a place two weeks prior to that in Windsor which the owner gave me the rules how to get the keys from the lock box just everything professional hear there was no update on anything when you email him he will not email you back this is just a place that was just horrible me and my sisters decided not to stay we left I got refunded by my bank my sisters wrote letters stating the situation and there experience of this place. I would never recommend this place at all.
Erica G.
Aufenthalt von 2 Nächten im März 2021