6/10 – Okay
Amy R., Arvada, CO
14. Mai 2022
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit
A little help needed
We loved nearly everything about this property - we rented the whole thing and loved the feeling of the place, the location central to so much outdoors, and the history of the place. Easy to get from building to building, and Janet was super-responsive. The problem was in cleanliness. To her credit, Janet is likely doing everything possible and was immediately responsive to issues with mice. However, mouse droppings coated furniture, were in beds (so was a mouse, alive, to surprise a kid at night), and droppings were throughout the kitchen. Everything in the kitchen was dirty - food was stuck to pans and dishes, mouse droppings were on dishes, shelves and cupboards were not usable due to mice issues, food had been left by whomever stayed prior, and the fridge was covered in broken eggs and food crumbs, probably directly contributing to the issue. As this was our kitchen and you have to use it that far out from town, that was a bit of a deal-breaker. It just needed cleaning before we came in. We get it that mice are a never-ending part of living out on the ranch, but this was too far beyond "rustic." 27 degrees at night and lighters didn't work or wood didn't fit in stove, so had to run a box of matches across four buildings. That one is just part of being out there, but space heaters might be needed when it gets that low. All that said, this is a unique property and a really cool experience - it may just be too much with these cleanliness issues on top of everything for many. We did really appreciate Janet's support - she is doing everything it seems herself and these are a lot of spaces.
Amy R.
Aufenthalt von 3 Nächten im Mai 2022
