4/10 – Mangelhaft
Cesar V.
25. Jan. 2020
Gut: Check-in und Kommunikation
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
Great potential, but VERY poorly maintaned.
My family of 16 (including myself) stayed at this house for 2 weeks. The house is big, with enough rooms for everybody, the patio is huge and the Jacuzzi is nice. Unfortunately we didn't encounter the house as it is described in the post. It didn't have enough cutlery, cups, blankets, hand towels or bath towels for 16 people (we had to manage for three days with disposable until the owner sent some). The house was very poorly maintained and the kitchen cupboards were dirty and sticky; there were even ants in one of them. Many of the window blinds on the main floor were broken and dusty. Both gas tanks (for BBQ and fire pit) were empty. Half of the tv's didn't work or simply didn't have any signal.
But these are probably the more concerning issues:
Most mattresses were in a very poor condition. One of them had a huge rip, another one a blood stain, another one a bunch of pee stains. And one bed had bed bugs! After all the bites, 4 people had to end up sharing the two twin beds in one room.
There is also a bunch of minor details that need to be addressed with this place (for example clean all the beer and liquor bottles at the back of the house, fix the garage door, etc.)
This house has great potential to be the paradise it is described to be, but as of today, this house needs a deep clean and a ton of TLC.
