6/10 – Okay
Beth G., Encinitas, CA
29. Jan. 2024
Gut: Sauberkeit und Check-in
Verbesserungswürdig: Kommunikation
Condo at Turtle Bay
We were there with my kids for a two week surf trip. The biggest problem with our stay was lack of communication with the owner. Upon our with arrival I received a text that the refrigerator was broken but that they would replace it with something a little smaller. We had just bought two weeks of food from Costco and arrived to find barely larger than a mini fridge in the unit. When I called to ask for something else they tried to accommodate us by bringing a second slightly larger fridge. The owner said they would try to replace the large fridge during our stay, which was two weeks (I would think plenty of time given that there is a Best Buy near the airport). However, after that day, we received no communication from the owner and no refrigerator at all. I communicated again with them about getting some more kitchen garbage bags, and again no reply. Also I asked them to remove the larger fridge to give us more space but they did not do that either. So we spent the two weeks with three refrigerators in a pretty small condo kitchen. Other than that the unit was fine. TV and appliances were modern. Location was good.
Beth G.
Aufenthalt von 14 Nächten im Januar 2024
