2/10 – Ungenügend
Tom T.
29. Sept. 2023
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Not up to expectations
We have stayed in many properties in Europe and this has to be one of the most disappointing. On the positive side, the house is situated with great views of the Dordogne overlooking Saint-Cyprien. It is easily accessible by car to all the major sites. However, the following issues made it a disapointment.
1. The cleanliness of the property was poor. Many cobwebs, spiders and dust were evident particulary in the lower bedroom.
2. The lower bedroom has no internet access. The rest of the house is fine, however.
3. There was a cat on the premises who was very aggressive in trying to get into the house and made it diffucult to eat outside. It would constantly jump on the table looking for food. We could not open the door without quickly trying to shut it as it was always looking to get into the house. We felt very sorry for this cat and it was obviously lonely and hungry, but it detracted greatly the enjoyment of our moving around the property.
4. For this trip, we stayed in 4 gites and this was the only one that made us take our garbage to the local school where there was a recyling depot. It was not a big deal but if we are paying a good amount to stay, I would think their service woud do it.
5. This was also the only gite we stayed in that didn't have beds made. We also had to strip our beds at the end of the stay and put them in bags for cleaning.
We had a fabulous trip through France with 3 of 4 gites that were spectacular. This one left us disappointed.
Tom T.
Aufenthalt von 6 Nächten im September 2023