8/10 â Gut
Kyle H.
12. Okt. 2020
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Pretty good family beach vacation
Overall, this was a good house to stay in for a beach vacation. There was plenty of space and the house was right on the water. We would recommend the house for others looking for a place to stay.
Areas of improvement include the beach access, cleanliness & property management. The steps leading to the beach had been cleared away by a hurricane in the weeks leading up to our vacation. It looks like maintenance laid some wood down on the dunes to make access to the beach easier but we ended up having to dig steps and stabilize the wood ourselves because my mom (who has two knee replacements) slipped on an unstable piece of wood. Not ideal.
There were coozie's and trash behind dressers that the cleaning crew should have gotten, but the visible areas were really clean.
The upstairs AC unit went out the second night we were there. Property management asked a local HVAC vendor to come address it. The HVAC vendor called us to cancell 4 minutues before they were scheduled to close. Classic... The property management team got a window unit AC to us but only had one unit to share between two families so one family slept hot that night. Not sure why they didn't have more units on hand.
Overall, it was a good experience but would have been exceptional if the above had been focused on more intentionally
Kyle H.
Aufenthalt von 3 NĂ€chten im September 2020
