2/10 – Ungenügend
Steven W.
1. Okt. 2023
Gut: Sauberkeit und Check-in
Verbesserungswürdig: Kommunikation, Lage und Genauigkeit des Onlineauftritts
Misrepresenation
This property is blatantly misrepresented at least 3-4 times in its online description. It says it is “ON the Eastern River” and teases with use of kayaks, dock etc. We reserved the house specifically for its alleged proximity to the River: we only rent houses where our water dog can swim. In fact, the River is—at least during late July/August— inaccessible. You can only get to it by going down a very long unpaved driveway, then across a 2-lane State highway, finally a dicey walk through heavily wooded marshland. Even the supposedly red cloth-marked entry point to the woods was missing. Now: the house itself was quite nice, though again, there is a BUT: it is described as air-conditioned. It is, but only in the 2 bedrooms. While the description accurately states that fact, what it doesn’t say is that the air conditioners (which ARE effective for those 2 bedrooms) are stand-on-FLOOR models about 3-4’ high, which vent through a huge coil out of open windows. They are EXTREMELY loud, and anyone who is a light sleeper is going to have real problems. When we brought the NOT “on the river” misrepresentation to the owner’s attention after our stay, and asked for a 50% refund, she agreed to a refund but only for a very minor amount. Very unfair and inequitable.
Steven W.
Aufenthalt von 28 Nächten im Juli 2023
