8/10 – Gut
Joshlin B.
21. Dez. 2023
Gut: Sauberkeit, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great Location
We loved our stay here. We experienced 3 issues; 2 of the 3 were handled fairly promptly by Vacasa:
1. The parking pass was nowhere to be found. We have stayed at this property before (in a different condo) & we know where to find the parking pass off hours. At around 1pm on our second day and after several texts/emails with Vacasa, they brought a temporary parking pass to our condo.
2. Our deadbolt stopped working. We went two days & nights without being able to lock our door. Thankfully it’s a very safe neighborhood, but nonetheless it made us nervous. Vacasa finally rectified the situation, but it took longer than we were comfortable with. There didn’t seem to be a sense of urgency.
3. The code they gave us for the pool gate didn’t work. I texted w/Vacasa support, & after trying the different codes they gave me with no success, one of the residents felt bad for me & gave me their code.
The condo is very clean, but it is older and could use a refresh. Especially the shutters in the twin bedroom. The carpet in the main living area could use a deep clean. Beds were comfy although a bit too soft for our liking (all 4 adults on the trip agreed).
The kitchen has everything you could need. More ice trays would be nice.
6 beach towels are provided, beach chairs in closet are in ok condition, & there’s no umbrella.
The view from the deck is stunning and we thoroughly enjoyed it.
Overall the condo is fine but next time we’ll stay in a more updated unit with a washer/dryer.
Joshlin B.
Aufenthalt von 12 Nächten im November 2023